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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
345 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 345 reviews

September 22, 2023

Great fast service with expert advice and high quality work. Never diasppoints. Gene was a pleasure to work with. More

by hussein.nili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

We're thrilled to hear that you experienced great fast service with expert advice and high-quality work. Gene appreciates your kind words, and we're pleased to have him on our team.

September 22, 2023

Gene, my service advisor is always so courteous and friendly. And I love it that my car comes back sparkly clean More

by LIZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

We're delighted to hear that Gene, your service advisor, consistently provides courteous and friendly service. And we're glad you enjoy the sparkly clean return of your car.

September 21, 2023

This was my first time at your service dept - Gene Frank was great to work with. Thank you! More

by monicaduflock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We're pleased to hear that your first-time service experience with Gene Frank was great. Thank you for choosing Audi Marin. If you ever have more feedback or specific concerns, please feel free to reach out. Your trust in Audi Marin is greatly valued, and we look forward to serving you for all your Audi needs. Thank you once again for choosing Audi Marin.

September 21, 2023

Great service. .. Transparent evaluation and clear explanation of problems with the car and excellent communication. More

by EATON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

We're pleased to hear that you had a great service experience with transparent evaluation and clear communication about your car's issues. Providing excellent service is our priority.

September 21, 2023

Of all the three Audi dealers I’ve dealt with, Audi Marin has been the best. More

by WINEZEN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for considering Audi Marin as the best among the three Audi dealers you've dealt with. Your satisfaction is our greatest reward.

September 21, 2023

My service representative was pleasant and made every effort to have my car serviced in a timely manner. More

by JBRENNAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

Thank you for acknowledging the efforts of your service representative in ensuring your car was serviced in a timely manner. Your satisfaction is our goal.

September 20, 2023

Very professional and courteous service. Car was ready when promised and I had a Lyft ride which was convenient. More

by Sfpopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Providing professional and courteous service is our goal, and we're glad your car was ready as promised, coupled with the convenience of a Lyft ride.

September 20, 2023

Amy was absolutely incredible with keeping me updated and going above and beyond to organize the body shop to do my repairs. I have never had such amazing service from a car dealership. I will be recommend More

by erinkmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for acknowledging Amy's incredible service and going above and beyond to organize body shop repairs. We're thrilled to have exceeded your expectations, and we appreciate your recommendation.

September 20, 2023

Friendly staff, informative, able to communicate and follow up on service that needs to be done in order to protect you and your vehicle. More

by MARTYNASSIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Audi Marin responded

We appreciate your recognition of our friendly and informative staff. Communication and follow-up are key, and we're pleased to have met your expectations.

September 20, 2023

great team, very helpfull, very easy to work with, great follow up after the deal was done More

by blairmartin0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Carter - great sales guy
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Nov 13, 2023 -

Audi Marin responded

We're pleased to hear that our team was great, helpful, and easy to work with. Follow-up is crucial, and we're glad to have provided a positive experience even after the deal was done.

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