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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
345 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 345 reviews

September 24, 2023

Great customer service and friendly atmosphere. The team was very helpful and supportive throughout the process. More

by KOBRU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Langlois
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Nov 14, 2023 -

Audi Marin responded

We're pleased to hear that you experienced great customer service and a supportive atmosphere. Our team is dedicated to being helpful throughout every step of the process.

September 24, 2023

Gene always does a great job with getting the job done right and very quickly. I'm very happy with Gene. More

by SIMONETHERINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

Thank you for your kind words about Gene. We're delighted to hear that he consistently does a great job, ensuring the work is done right and quickly. Your satisfaction is our top priority.

September 24, 2023

Excellent customer service; clear communication; quick turnaround time; suggested a fix for noisy windshield wipers; very good experience! More

by carrie_b_beard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

We're thrilled to know that you had an excellent customer service experience with clear communication, quick turnaround time, and helpful suggestions. Your feedback encourages us to maintain these high service standards.

September 24, 2023

Brittany was great in helping get my car serviced and fixed. She kept me updated regularly during the service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

Thank you for acknowledging Brittany's great assistance in getting your car serviced and fixed. Regular updates are part of our commitment to transparent communication.

September 23, 2023

Ian has been great to work with. Always calls to keep me updated. Don’t have to call him. More

by GQUILICI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 14, 2023 -

Audi Marin responded

We're pleased to know that Ian has been great to work with, keeping you updated without the need for additional calls. Your satisfaction is our priority. If you ever have more feedback or specific concerns, please feel free to reach out. Your trust in Audi Marin is greatly valued, and we look forward to serving you for all your Audi needs. Thank you once again for choosing Audi Marin.

September 23, 2023

Consistently good service and communication. Ian is professional, personable and easy to work with. All people I came into contact with were the same. More

by DAVID@PANPACIFICMGMT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bass, Ian
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Nov 14, 2023 -

Audi Marin responded

We're delighted to hear about your consistently good service experience with Ian. His professionalism and personable approach reflect our commitment to excellent customer service.

September 22, 2023

Always great service and communication. Ian is totally easy to work with and trustworthy in my opinion....Well done! More

by PATRICK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 14, 2023 -

Audi Marin responded

Thank you for recognizing Ian's great service and communication. We're pleased to have earned your trust, and we'll continue to deliver well-done service.

September 22, 2023

Very nice service by Adel , he handled it very respectfully and was able to answer the questions we had. More

by MAHMOOD.MUNSHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel
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Nov 14, 2023 -

Audi Marin responded

We appreciate your feedback about Adel's very nice and respectful service. We're glad he could address your questions to your satisfaction.

September 22, 2023

My service advisor, Brittney is amazing. She is always helpful and tries her hardest to get the repairs done quick. More

by JULIE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Audi Marin responded

Thank you for acknowledging Brittany's amazing service. Her dedication to helping and ensuring quick repairs is valued, and we're pleased to have her on our team.

September 22, 2023

Paul Lommen took very good care of me as I purchased my previously leased car. More

by lists
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Audi Marin responded

We appreciate your positive feedback about the excellent care you received from Paul Lommen during the purchase of your previously leased car. We're delighted to have contributed to a positive experience.

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