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Audi Hoffman Estates
Hoffman Estates, IL
5,658 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,658 reviews
January 04, 2025
Here's the revised version of the review: I had an incredible experience working with Carlo Gilli Jr., a sales representative at Audi Hoffman Estates, when purchasing my used 2017 Volvo S60. From star incredible experience working with Carlo Gilli Jr., a sales representative at Audi Hoffman Estates, when purchasing my used 2017 Volvo S60. From start to finish, Carlo was an absolute pleasure to work with. He made the entire process smooth, stress-free, and enjoyable. What stood out most was Carlo’s professionalism and genuine approach. Even though it was the end of the month and the end of the year—a time when sales representatives are often eager to close deals—Carlo was never pushy or overbearing. He didn’t try to pressure me into making a "buy today" decision. Instead, he took the time to answer all my questions thoroughly and allowed me the space to make an informed choice. I highly recommend Audi Hoffman Estates and Carlo Gilli Jr. to anyone in the market for a new or used vehicle. Carlo’s friendly demeanor, honesty, and commitment to customer satisfaction make him a standout in the industry. If you want a car-buying experience that is pleasant and pressure-free, be sure to ask for Carlo! More
by 9170tlm
Employees Worked With
January 03, 2025
Carlo was organized, professional and he follows up, generous with our trade in value and an overall great experience. the fourth car we have purchased from this dealership generous with our trade in value and an overall great experience. the fourth car we have purchased from this dealership More
by Mike K
Employees Worked With
January 03, 2025
So far it’s never been a bad experience. They’ve always addressed the issue and got it done in a timely manner Truly appreciate it They’ve always addressed the issue and got it done in a timely manner Truly appreciate it More
by p.medinarun13
Verified CustomerEmployees Worked With
January 03, 2025
Very helpful in respect go over the top to help called me every day with a update in when they were done clean my car for me they are the best every day with a update in when they were done clean my car for me they are the best More
by BARRONAC95
Employees Worked With
January 02, 2025
This was a positive customer experience, as always, at the Hoffman Estates dealership. The check engine light was fixed and explained as a software update. Everyone I encountered was knowledgeable and p the Hoffman Estates dealership. The check engine light was fixed and explained as a software update. Everyone I encountered was knowledgeable and professional. More
by SKP
Employees Worked With
Service Advisor, Accounting
December 31, 2024
The service at Audi Hoffman Estates was efficient and professional. The staff kept me updated throughout the process, and my vehicle was ready on time. Overall, a smooth experience. professional. The staff kept me updated throughout the process, and my vehicle was ready on time. Overall, a smooth experience. More
by lorensamaras
Employees Worked With
Damian Jigalov
December 29, 2024
Very good service Eddie make buying a car Easy great salesman Would definitely buy a car From him again salesman Would definitely buy a car From him again More
by Fkutrombis
Employees Worked With
