Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,623 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,623 reviews
December 15, 2024
My experience working with Carlo at Audi Hoffman Estates has been fantastic! Great communicator and made the overall experience of purchasing a vehicle painless. I certainly will be using them again in the has been fantastic! Great communicator and made the overall experience of purchasing a vehicle painless. I certainly will be using them again in the future. More
by ahathawa73
Employees Worked With
December 15, 2024
Very slow service. Recommendations for car were standard- not based on needs of car. Lack of detail to help make informed decision. Recommendations for car were standard- not based on needs of car. Lack of detail to help make informed decision. More
by JEN.ELIAS
Verified CustomerEmployees Worked With
Not sure
December 15, 2024
The dealer and team did a fantastic job. I would buy from them again. Great team. I would buy from them again. Great team. More
by SMITHKHJ133
December 14, 2024
As always, Audi Hoffman Estates proves that they are the best Audi dealer in the country, including the best Service Department. People are friendly and helpful, and the service technicians are experts. best Audi dealer in the country, including the best Service Department. People are friendly and helpful, and the service technicians are experts. More
by Billdi
Employees Worked With
Tim and Andy in Service
December 14, 2024
Everything was great other than took longer than expected. Was told it would take about an hour when I made appointment. Was told I would be out by 11:30 when I got there. Ended up leaving around 12 expected. Was told it would take about an hour when I made appointment. Was told I would be out by 11:30 when I got there. Ended up leaving around 12ish. More
by JERRY.J.MAGEE
Employees Worked With
Guy was nice. Had long white hair and beard
December 14, 2024
It was an exquisite service appointment, especially having Amanda as my salesperson because she is the only reason that I even get the fantastic service that I do. She’s beautiful and professional. Qui having Amanda as my salesperson because she is the only reason that I even get the fantastic service that I do. She’s beautiful and professional. Quite a difficult combo to ever see anywhere. Thank you Audi Hoffman. More
by Chris D.
Employees Worked With
Fabian
December 14, 2024
These people believe in first class service and deliver what they believe in! Thank you Carlo Gilli for making this so simple. what they believe in! Thank you Carlo Gilli for making this so simple. More
by Alex GT Mustang
Employees Worked With
December 13, 2024
Service tech was great explained everything very well and everything was completed as he had listed in addition was incredibly grateful to receive back my vehicle with a complete interior and exterior was li everything was completed as he had listed in addition was incredibly grateful to receive back my vehicle with a complete interior and exterior was like I had just purchased the vehicle which I wasn’t expecting great job More
by LSAEZ1
Employees Worked With
Service rep can’t remember his name but he was outstanding
