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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.7
5,523 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,523 reviews

October 28, 2024

Took care of my recall situation and even offered me a free loaner. Not sure why it has such a low review on yelp but 5 stars for me. More

by EDWARD.STRZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Oct 28, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Edward, and we look forward to working with you again.

October 28, 2024

Amazing staff and customer service. Enjoyed working with Collin. He thoroughly helped me. Thank you! More

by NISHS.18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins
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Oct 28, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Collins here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2024

Great customer service and on time! ! Will always return! Fabian was amazing with addressing my need and provide warranty information to allow me to make a better decision! More

by DPOWEL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian service advisor
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Oct 29, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

October 28, 2024

Very knowledgeable and relaxed atmosphere. I would recommend to anyone interested in a new Audi. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Hoffman Estates responded

Thank you, Paul! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 27, 2024

Good experience. Salesman was informative and not pushy at all. Overall good experience and happy More

by Gaddiso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam izewski
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Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. Adam and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

October 26, 2024

Courteous, professional and friendly. Audi of Hoffman estates made for a pleasant experience to take my car in for repair. More

by vmphil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2024

Great staff and helpful. Made it very easy. Pleasant staff and responds quickly. Thank you. More

by RMEITZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Anthony.
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Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

October 26, 2024

It’s always a pleasure to be at the dealership, Tim, Isabella and Eddie are always happy to help More

by EABALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cuevas and Tim from Servixe
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Oct 27, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2024

It was the most pleasant car buying experience I’ve had! No pressure to decide or purchase additional things. More

by DSALLEN4570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 26, 2024

Amanda and the dealership are willing to take the extra steps to make a successful Audi buying experience. I would buy a car with them again. More

by Audi Buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Hoffman Estates are glad to have you as a customer.

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