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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.7
5,623 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,623 reviews

December 31, 2024

The service at Audi Hoffman Estates was efficient and professional. The staff kept me updated throughout the process, and my vehicle was ready on time. Overall, a smooth experience. More

by lorensamaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Jigalov
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Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

December 29, 2024

Very good service Eddie make buying a car Easy great salesman Would definitely buy a car From him again More

by Fkutrombis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Edie was able to help, and we hope to see you again!

December 29, 2024

Hopeless service and problem also not solve contact they hit my rimb also badly and we need to go and take More

by rabika11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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December 28, 2024

Great service as always! Anthony is a rock star there! Thank you and keep up the amazing job! More

by PAULOGOMESUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you, Paulo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

December 27, 2024

Excellent professional service , done in timely manner , polite staff , likes free car wash would recommend friends and family More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you so much, Sam, for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2024

Carlo Gilli was very knowledgeable on the product and pleasant to work with. We did request information on the Q3 maintenance schedule and had to find it ourselves on the internet. The window sticker/Mo More

by deseckicats
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cuevas
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Dec 29, 2024 -

Audi Hoffman Estates responded

It's great to hear that Carlo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

December 27, 2024

Carlo was very helpful in finding the right car, and did a great job providing any information we requested. More

by alexdicristofano1116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian
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Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you, Alex, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Hoffman Estates are glad to have you as a customer.

December 25, 2024

Tim was the best ! ! Thank you for your help with my service ; he is a blessing to your company!! Cheers More

by SPATE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Dec 29, 2024 -

Audi Hoffman Estates responded

It's great to hear that Tim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

December 25, 2024

Dropped my car off at 10am with an appointment, wasn’t looked at until 4pm. Had to leave my car for 4 extra days just to diagnose the issue. My service advisor then quoted me the wrong price and the actua More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara Janecek
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2024

Great customer service with very friendly and knowledgeable staff. Can only recommend this dealership for their good overall service! More

by OLIVER.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you, Oliver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

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