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Audi Hoffman Estates
Hoffman Estates, IL
5,658 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,658 reviews
Verified Customer
January 21, 2025
This was the best experience I’ve had since owning our Q7. Tim was friendly, informative, and honest. We really appreciated him. Our car was also cleaned exceptionally well this time. Thank you! Q7. Tim was friendly, informative, and honest. We really appreciated him. Our car was also cleaned exceptionally well this time. Thank you! More
by hinds_nicole
Employees Worked With
Tim
January 20, 2025
The service center personnel greeted me when I drove in, suggested additional services besides my oil change and why they were important, told me the charges up front so I could decide whether or not to ha suggested additional services besides my oil change and why they were important, told me the charges up front so I could decide whether or not to have them completed, and then washed the exterior and cleaned the interior of the car before returning it to me. More
by LibraryLady
Employees Worked With
January 19, 2025
Tim was very helpful and took care of our needs very professionally and friendly, thank you! I do not know who worked on our car but it was very professionally and cleaned well, thank you. Cathlyn professionally and friendly, thank you! I do not know who worked on our car but it was very professionally and cleaned well, thank you. Cathlyn (Cat) at cashier was ver kine and helpful, thank you. More
by masoudmax
Employees Worked With
Tim and Cat
January 18, 2025
The service advisors are all very friendly and courteous. Cesar helped me with my turn signals in a quick and friendly manor and kept me updated the entire time they were doing it. Cesar helped me with my turn signals in a quick and friendly manor and kept me updated the entire time they were doing it. More
by Katlyn
Employees Worked With
Cesar De-Reza
January 15, 2025
Dishonest business practices, terrible customer service, incompetent technicians . The worst dealer experience in my life. incompetent technicians . The worst dealer experience in my life. More
by Sethtec
January 15, 2025
I've been going to this dealership for over 20 years. I recently moved over 6 hours away and still continued to use them for my service. They are excellent. I recently moved over 6 hours away and still continued to use them for my service. They are excellent. More
by LAURIE.SVEC
Employees Worked With
Service department
January 15, 2025
Service team was exceptional. Arrived and was greeted on time. Quick and thorough inspection. Anthony explained everything to me in a very understandable way. Offered his professi Arrived and was greeted on time. Quick and thorough inspection. Anthony explained everything to me in a very understandable way. Offered his professional opinion when I asked for it. Would absolutely recommend. More
by ERINROBINSON23
Employees Worked With
Anthony Buchanan
