Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,658 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 5,658 reviews

May 08, 2024

Carlo was excellent to work with! We bought a Audi SQ5 from him and he was very transparent the entire way for us. The purchase was seamless on our end as an out of state buyer. Would More

by dschaub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Audi Hoffman Estates responded

Thank you so much for choosing Audi Hoffman Estates! Please let us know if we can be of any more assistance.

May 08, 2024

Attentive courteous service. Only negative: new car was delivered with inappropriate tire pressure (20 psi in one tire; 44 psi in another). Did not do quality inspection before d More

by PKAMINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Report | Print
May 09, 2024 -

Audi Hoffman Estates responded

Thank you for this feedback. We truly appreciate the opportunity to do business with you, and please don't hesitate to reach out if you need any further assistance. Thanks for choosing Audi Hoffman Estates!

May 07, 2024

Great service as always. Service advisor kept me updated at all steps. Car was cleaned and washed after the service. More

by BSHUKLA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in Service Department
Report | Print
May 07, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 07, 2024

Awful follow up; practically none. And it starts from the top of the service chain. More

by Kaivalya Rawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Service
Report | Print
May 07, 2024

I have been been taking my vehicle to Hoffman Estates for 4 years and have always been pleased with the friendly staff and the great service. More

by Akram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
Report | Print
May 08, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 04, 2024

I was very pleased with the help from Bob, the sales representative and the service department .my purchase of a new Q7 was pleasurable efficient and timely. I would recommend this Audi dealership to an More

by NEILBEAULIEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Report | Print
May 05, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Neil, and look forward to your next visit.

May 04, 2024

Honest, trustworthy and a true advocate for the customer! ! Best dealership in the Chicagoland Area!!! More

by BTAMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
May 05, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2024

Great purchase experience. We purchase multiple cars every year for our business. In fact, we have purchased 3 in the past week. By far, our best experience has been with Amand More

by ddavoust
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Audi Hoffman Estates responded

Thank you so much for your wonderful review! We are thrilled that Amanda had the opportunity to provide you with great service. We thank you for choosing Audi Hoffman Estates!

May 04, 2024

Got the job done quickly and turned my TT back to me all sparkling clean. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 03, 2024

Employees are polite, takes cRe of customers. Service was done on time. Car was delivered nice and clean, all work done More

by Manabsarkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

1
...
41
42
43
...
566