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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
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Vehicles
4.6
5,658 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,658 reviews

May 21, 2024

Had to stop in due to a warning light. Got in early and Service was as able to turn my car around in just a few minute. Very happy! More

by SCOTORUIMI
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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May 29, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 19, 2024

Right from scheduling my appointment to the service itself it was a great experience. Well done! More

by chitram2i1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim machonga
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May 20, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your service expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

May 18, 2024

Always taje mu Audis to Audi Hoffman Estates. They fix it right the first rime. More

by glandesjr
Recommend Dealer
Yes
Employees Worked With
Pat in service dept
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May 19, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 18, 2024

Carlo and the team were great. Very knowledgeable and helpful in explaining all of the options available to us. More

by jpkiefer
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Audi Hoffman Estates responded

Thank you so much for your wonderful review! We are thrilled that Carlo and our team had the opportunity to provide you with great service. We thank you for choosing Audi Hoffman Estates!

May 17, 2024

These guys never fail to exceed expectations. And, they are good at anticipating future issues before they become more serious to either car or driver. More

by Jk carhound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in Service
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May 19, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 17, 2024

Friendly service advisors timely and needed service. From arrival to departure it was an excellent experience More

by AA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 18, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2024

I always receive exceptional service when I bring my vehicle into Audi Hoffman Estates. This experience was no exception. I had to drop my car off 24 hours early due to schedule and no issue they help t More

by MICHAEL.EESLEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
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May 19, 2024 -

Audi Hoffman Estates responded

Michael, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

May 17, 2024

Timely and friendly service. Nice waiting area to work from as your car is being serviced. More

by MNA_BAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 19, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

May 16, 2024

Very good people place service all good stuff. Thank you very very much for everything More

by HELLAS945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Audi Hoffman Estates responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 16, 2024

Undoubtedly this was the easiest purchase process I’ve ever experienced. Mike and the others at Audi Hoffman Estates were friendly, professional and executed my purchase without any issues. More

by MIKE@MJTHOMAS.CLOUD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Audi Hoffman Estates responded

Congratulations on your new purchase, Mike! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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