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Audi Hoffman Estates
Hoffman Estates, IL
5,573 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,573 reviews
Verified Customer
December 02, 2024
From start to finish of my recent car-buying experience, Carlo Gilli was responsive, helpful, professional, and kind. The vehicle was beautiful, as advertised, and the sales process was direct, simple, and Carlo Gilli was responsive, helpful, professional, and kind. The vehicle was beautiful, as advertised, and the sales process was direct, simple, and efficient. An excellent experience in all regards. More
by Miriam B
Employees Worked With
November 30, 2024
Really disappointed. About my service experience. Definitely not a professional way to welcome or feel loyal customers to go back at this dealership. About my service experience. Definitely not a professional way to welcome or feel loyal customers to go back at this dealership. More
by ALMCAR79
Employees Worked With
Service
November 29, 2024
My recent car-buying experience with Carlo Gilli at Audihoffmanestates was truly exceptional. From the moment I walked in, I felt valued and understood. Carlo was incredibly knowledgeable and patient a Audihoffmanestates was truly exceptional. From the moment I walked in, I felt valued and understood. Carlo was incredibly knowledgeable and patient and never pressured me into a decision. They took the time to understand my needs and preferences and guided me through the process with clarity and professionalism. The entire experience was stress-free and enjoyable. I highly recommend Carlo Gilli to anyone looking for a new car. More
by Jsaldana_25
Employees Worked With
November 27, 2024
Service was great! As soon as I arrived, Andy checked me in and made me feel at home. They hand washed the car, which looked awesome. As soon as I arrived, Andy checked me in and made me feel at home. They hand washed the car, which looked awesome. More
by SUCCESS1523
Employees Worked With
Andy
November 27, 2024
Excellent customer service. They made the entire process quick, easy and convenient. Much better than some of the other service departments They made the entire process quick, easy and convenient. Much better than some of the other service departments More
by CMANJARRES100
Employees Worked With
Service team
