Audi Hoffman Estates

New Audi Purchase My wife & I recently purchased a new Audi Q5 from this dealership. The buying experience was different to our previous car purchasing experiences in t My wife & I recently purchased a new Audi Q5 from this dealership. The buying experience was different to our previous car purchasing experiences in that it was very concise, no pressure on the after sales and the financing process was smooth and quick. The sales person - Jacek Rudzinski did an excellent job in walking us through the various features and in answering all of our questions. More

Excellent service! I would highly recommend Hoffman Estates Audi and in particular the sales associate Robert LeGault, he spent several hours letting us test drive sever I would highly recommend Hoffman Estates Audi and in particular the sales associate Robert LeGault, he spent several hours letting us test drive several cars and explained the cars that we test drove and actually ended up purchasing. He was very knowledgeable and very nice. We are very happy with our purchase and this dealership. More

Great Dealership Great dealership to get my Audi serviced. Specifically I always ask for Mike Torelli as he is always helpful, keeps me up-to-date on the status of the Great dealership to get my Audi serviced. Specifically I always ask for Mike Torelli as he is always helpful, keeps me up-to-date on the status of the vehicle and easy to talk to in person. More

Sabrina was very knowledgeable and has great customer service skills . She spent time walking me through all the features of my new car. Overall great exper was very knowledgeable and has great customer service skills . She spent time walking me through all the features of my new car. Overall great experience More

Easy lease Valentina made the process painless and quick to get in the new lease. It has been a pleasure working with her and the team over the last 3 years. Valentina made the process painless and quick to get in the new lease. It has been a pleasure working with her and the team over the last 3 years. More

Stress free experience! I worked with Iman and the experience was very smooth and stress free. There was no pressure and negotiations went well. Would definitely recommend I worked with Iman and the experience was very smooth and stress free. There was no pressure and negotiations went well. Would definitely recommend this dealer. More

Best Car Shopping & Buying Experience! My 5-Star Experience starting with my first phone conversation with Carlo on Wednesday afternoon, we discussed the vehicle specifics and he invited me My 5-Star Experience starting with my first phone conversation with Carlo on Wednesday afternoon, we discussed the vehicle specifics and he invited me to stop in for a test drive. That evening, I met Carlo and he was ready for me, the car was parked out front and I received the warmest welcome upon walking into the showroom. I probably spent 1-1/2 hours with Carlo and he knew I was apprehensive to purchase and encouraged me to test drive the additional vehicles I had mentioned to him - even providing directions to the two other dealerships - who does that?! I'll tell you, someone that knows he sells a superior product for an excellent value. After I test drove the other vehicles, I knew the A4 was the vehicle for me. We started the paperwork on Friday over the phone/email. On Saturday morning, we arrived to grand welcome from Carlo, the busiest day possible for dealerships, being familiar with the industry, I get it, but Saturday was the only day we could make it in - we live in the city. After I made the purchase, Carlo spent a significant amount of time taking me through many of the controls and features. He could sense that we were getting a bit overwhelmed and reminded me of the instructional videos available and well as inviting me back in for more training after we had some time with the car. I have never felt so confident purchasing a vehicle - zero second guessing or buyers remorse. If you want to be treated like family - Carlo Gilli and Hoffman Estates Audi are the dealer/ship for you. More

OK service but missed a couple of details Took my A5 for 30k service. The service was conducted within a reasonable time window (1.5 hrs) considering the number of customers. At the end I did Took my A5 for 30k service. The service was conducted within a reasonable time window (1.5 hrs) considering the number of customers. At the end I did not receive a summary providing status of regular maintenace items such as brake pad life left, tire thread life, battery status, etc. I was told that should have been sent through the text messaging service or email sent after service, but that never arrived. Apparently, the technician had issues sending it; although in that case seems to me that is more of a reason to provide a written template with such information. Also, driving the car home, when I turned the ignition off, the reminder that the oil needs to be changed is still there. Little things that are easily addressable but that you would not expect a luxury car dealer to miss. More

Amazing I love Audi, I been their customer fort pass 10 years it’s amazing service every time you go to Audi. Everyone is so nice and friendly. Great job I love Audi, I been their customer fort pass 10 years it’s amazing service every time you go to Audi. Everyone is so nice and friendly. Great job More

everything was fine I have been doing business with Hoffman Audi since 2015 both in sales and service. The service dept. has always taken very good care of me and gone ou I have been doing business with Hoffman Audi since 2015 both in sales and service. The service dept. has always taken very good care of me and gone out of their way to make sure things were right. I have purchased two new autos there and would not hesitate to buy a third. Eddie Duranovic made sure to answer all of my questions and explain the use of every aspect of my new Audi. Audi Hoffman Estates is a wonderful dealership with a great team of people working there. More