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Audi Hoffman Estates
Hoffman Estates, IL
5,731 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,731 reviews
March 29, 2019
Great experience Rick is a great advisor. Jeff is also a super cool guy, and was able to drop me off and pick me up from woodfield mall while my car was being repaired Rick is a great advisor. Jeff is also a super cool guy, and was able to drop me off and pick me up from woodfield mall while my car was being repaired. They both deserve a raise! More
by BHAWKS99
Employees Worked With
Jeff (Porter), Rick Kelstrom
March 29, 2019
Great service Hoffman Estates Audi is a great place to have your Audi serviced, incredibly nice staff, clean and very comfortable waiting area. And you get a video Hoffman Estates Audi is a great place to have your Audi serviced, incredibly nice staff, clean and very comfortable waiting area. And you get a video from the mechanic working on your vehicle. A washed car on top of that! More
by HEEMSKERKN
Verified CustomerEmployees Worked With
Mike Torelli, Mike Colles
March 28, 2019
Great new battery service. Mike did a great job explaining the service steps for a new battery. The service techs did their good job and under the time I was told that it would Mike did a great job explaining the service steps for a new battery. The service techs did their good job and under the time I was told that it would take. The car was returned to me clean and ready to go. Well done! More
by GeneA4
Employees Worked With
Mike Torelli
March 28, 2019
Scheduled Maintenance Mike is ALWAYS efficient getting both my cars in and out easily for all appointments. He goes above and beyond what I would expect from him, every tim Mike is ALWAYS efficient getting both my cars in and out easily for all appointments. He goes above and beyond what I would expect from him, every time. More
by Ven23
Employees Worked With
Mike Torelli
March 28, 2019
Great service . Polite staff. Comfortable waiting area. Car came back looking brand new and all service completed. Very happy with dealer and will definitely come b . Polite staff. Comfortable waiting area. Car came back looking brand new and all service completed. Very happy with dealer and will definitely come back when needed. More
by LYNNDROST
Employees Worked With
Mike Colles
March 27, 2019
New Q5 I went it for a used Q5, and came home with a new Q5. The numbers made much more sense for a new vehicle. I appreciate Carlo’s patience during our app I went it for a used Q5, and came home with a new Q5. The numbers made much more sense for a new vehicle. I appreciate Carlo’s patience during our appt. More
by Disneyhawksmom
Employees Worked With
March 27, 2019
Yearly Service On time as promised and all work completed without issue. All work being performed was fully explained. Was kept update on work progress through texti On time as promised and all work completed without issue. All work being performed was fully explained. Was kept update on work progress through texting update. More
by MGrant
Employees Worked With
Mike Torelli
March 27, 2019
OBD - Emissions fail They verified that it was the Emissions testing facility's fault, not my Audi. I will be going back and getting my car tested and it will pass. They verified that it was the Emissions testing facility's fault, not my Audi. I will be going back and getting my car tested and it will pass. More
by dmeyer227
Employees Worked With
Mike Torelli
March 26, 2019
Need greeting crew The service is always great but need someone to welcome and greet customer when the car pull in. I felt no one notice me at all even walked into offic The service is always great but need someone to welcome and greet customer when the car pull in. I felt no one notice me at all even walked into office. I had to call out that had appointment. More
by SRIRERNG
Employees Worked With
Rick Kelstrom, Valentina Maciunas
March 26, 2019
Mike saved the day for me I rolled in, no appointment, with bad turbos on my S6 10 minutes before close and Mike stayed to get me checked in and actually got me a loaner. Thank I rolled in, no appointment, with bad turbos on my S6 10 minutes before close and Mike stayed to get me checked in and actually got me a loaner. Thanks Mike! More
by RYANLADA
Employees Worked With
Mike Colles
