Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Just bought my third Audi from this dealer! Audi Hoffman Estates has been nothing short of amazing. I just bought my third Audi from their dealership. Back in November I was in a car accident an Audi Hoffman Estates has been nothing short of amazing. I just bought my third Audi from their dealership. Back in November I was in a car accident and my vehicle was totaled. Eddie Cuevas and Aaron Brunson were great from start to finish. They made the process so smooth and painless, and gave me an amazing deal! Can’t say enough good things about them and the service they provide before, during, and even after the sale. Thank you so much! More
Best in Town I came with a problem and you had the solution. You were true to your marketing campaign, thanks guys. I have purchased two vehicles from this dealer I came with a problem and you had the solution. You were true to your marketing campaign, thanks guys. I have purchased two vehicles from this dealership and I have been pleased with each purchase to include the service department. More
Recall Service Outstanding service, no wait and service manager was in constant communication with me about the work being done. I was able to take advantage of t Outstanding service, no wait and service manager was in constant communication with me about the work being done. I was able to take advantage of the free WiFi to do work while I waited and have a nice coffee and snack. More
Mike puts his customers first I still get my 2001 Audi TT serviced by Hoffman Estates Audi. They have always been honest about the repairs I need and those that can wait. They prov I still get my 2001 Audi TT serviced by Hoffman Estates Audi. They have always been honest about the repairs I need and those that can wait. They provide as much information as I ask for regarding the work that is needed, including the time and parts that will go into it. This was my first experience with the video from the mechanic. I loved it. It was great to have some reference to what was actually happening with the engine and down pipe. I have to make a specific call out to Mike. Not only did he walk me through the assessment and work needed, he was incredibly candid on what was needed and the best way to prioritize the work. It felt like I as the customer was his primary concern. More
10k checkup Great service the team was now to get my vehicle in and the work accomplished in great time. They kept me informed of everything that was going on wit Great service the team was now to get my vehicle in and the work accomplished in great time. They kept me informed of everything that was going on with my vehicle, excellent service. More
Service visit It was good. Would recommend this place for service visits. Rick was great in setting up the service, getting me a loaner and giving me updates It was good. Would recommend this place for service visits. Rick was great in setting up the service, getting me a loaner and giving me updates More
Service I recommend these locations to everyone service is very professional and very nice I live far away from their location but I only go to them I recommend these locations to everyone service is very professional and very nice I live far away from their location but I only go to them More
Excellent Customer Service Stopped in for my vehicle's first oil change. Upon arriving, was greeted by a friendly young lady and then escorted to the service area. Spoke to Ted, Stopped in for my vehicle's first oil change. Upon arriving, was greeted by a friendly young lady and then escorted to the service area. Spoke to Ted, where he gave me details of what will occur while my vehicle was being serviced as well as a time frame. Liked the attention to detail by receiving a video of my vehicle's health. It's the small touches that make a big difference. More
Great customer service Always have a great experience when I come to service my car. Main reason why I stay with Audi is there great customer service, but also make it hass Always have a great experience when I come to service my car. Main reason why I stay with Audi is there great customer service, but also make it hassle free. Thank you! More
Service visit Brought car in due to cel on Sat. It was week of Christmas so was told I would get call after holiday. Received call Wednesday 12/26. Told that turbo Brought car in due to cel on Sat. It was week of Christmas so was told I would get call after holiday. Received call Wednesday 12/26. Told that turbo was blown. Asked how that was possible car only has 37k. Service person said it’s common and likely happened due to wastegate problem that took out turbo - so I replied with some attitude and said at 37k on odometer? Audi should not have such problems. Asked what Audi Hoffman estimates for fix, told $3600, I replied “that’s not gonna happen, I’ll come pick it up. More