Audi Hoffman Estates

Outstanding customer service Aaron was great to deal with on our used Volvo convertible purchase. We live 5 hours away and we were looking for a one owner car with a clean car fax Aaron was great to deal with on our used Volvo convertible purchase. We live 5 hours away and we were looking for a one owner car with a clean car fax. Hoffman Estates Audi had the car listed and Aaron responded quickly to our inquiries about the availability and condition. We made an appointment drove to the dealership and all was exactly the way Aaron presented the vehicle over the phone. Extremely courteous and helpful with the entire process. More

Purchase of new Audi Sabina was much easier to deal with than either of two salespersons at competing dealerships. She made the process easy for me without any of the typi Sabina was much easier to deal with than either of two salespersons at competing dealerships. She made the process easy for me without any of the typical tortuous auto-buying conversations. Decisions were made quickly, clearly and she did everything possible to make the purchase simple to complete. I would call her first next time. More

Purchase of New Car I would highly reccomend this dealership to anyone looking for a new car. The staff was very professional and helpful. They made the buying experience I would highly reccomend this dealership to anyone looking for a new car. The staff was very professional and helpful. They made the buying experience a pleasant one. More

Carlo is wonderful! We have purchased many cars here and all from Carlo. We would highly recommend him and this dealership! Please check them out, you will not be disappo We have purchased many cars here and all from Carlo. We would highly recommend him and this dealership! Please check them out, you will not be disappointed. More

Be Patient Busy dealership. The wait time is worth it once you connect with Valentina. Her knowledge and experience regarding this car helped to seal the deal. Busy dealership. The wait time is worth it once you connect with Valentina. Her knowledge and experience regarding this car helped to seal the deal. More

Great customer service Worked with Tim Machonga when I brought my A6 in for service. Tim was a pleasure to work with and I’d definitely work with him again in the future Worked with Tim Machonga when I brought my A6 in for service. Tim was a pleasure to work with and I’d definitely work with him again in the future More

Service and Recall The mechanic informed me while I was leaving my car that they didn’t have all the parts for the “recall” service. I asked Rick if it was possible to The mechanic informed me while I was leaving my car that they didn’t have all the parts for the “recall” service. I asked Rick if it was possible to locate the parts, so I wouldn’t have to come back. Lo and behold they did procure the parts and performed the service complete!! Well done by the mechanic and Rick and Hoffman Estates Audi. Nice job. More

Expensive checkup on a leased car Didn't expect this expense for a car I don't own. 500 bucks. No mechanical work done. Fluids, filter, tire rotation. No charge warranty work. Didn't expect this expense for a car I don't own. 500 bucks. No mechanical work done. Fluids, filter, tire rotation. No charge warranty work. More

Continues to be a 5-star experience! Needed maintenance and front brakes done. All personnel are cordial, prompt, friendly, and attentive. Work done. Appreciated the loaner car. 5-star ca Needed maintenance and front brakes done. All personnel are cordial, prompt, friendly, and attentive. Work done. Appreciated the loaner car. 5-star car wash afterwards too Thanks everyone! More

SQ5 30000 Service The service center is well equipped to get you in and out quickly. Dropping vehicle off and signing in was fast. Got me on my way with a loaner ASAP. The service center is well equipped to get you in and out quickly. Dropping vehicle off and signing in was fast. Got me on my way with a loaner ASAP. Service was completed before expected and no hiding surprises with the bill. More