Audi Hoffman Estates

10k checkup Great service the team was now to get my vehicle in and the work accomplished in great time. They kept me informed of everything that was going on wit Great service the team was now to get my vehicle in and the work accomplished in great time. They kept me informed of everything that was going on with my vehicle, excellent service. More

Service I recommend these locations to everyone service is very professional and very nice I live far away from their location but I only go to them I recommend these locations to everyone service is very professional and very nice I live far away from their location but I only go to them More

Service visit It was good. Would recommend this place for service visits. Rick was great in setting up the service, getting me a loaner and giving me updates It was good. Would recommend this place for service visits. Rick was great in setting up the service, getting me a loaner and giving me updates More

Great customer service Always have a great experience when I come to service my car. Main reason why I stay with Audi is there great customer service, but also make it hass Always have a great experience when I come to service my car. Main reason why I stay with Audi is there great customer service, but also make it hassle free. Thank you! More

Service visit Brought car in due to cel on Sat. It was week of Christmas so was told I would get call after holiday. Received call Wednesday 12/26. Told that turbo Brought car in due to cel on Sat. It was week of Christmas so was told I would get call after holiday. Received call Wednesday 12/26. Told that turbo was blown. Asked how that was possible car only has 37k. Service person said it’s common and likely happened due to wastegate problem that took out turbo - so I replied with some attitude and said at 37k on odometer? Audi should not have such problems. Asked what Audi Hoffman estimates for fix, told $3600, I replied “that’s not gonna happen, I’ll come pick it up. More

Service for brake squeak Mike was a very good representative of Audi of Hoffman Estates. He took an interest in getting the job done correctly and made it easy for me to get a Mike was a very good representative of Audi of Hoffman Estates. He took an interest in getting the job done correctly and made it easy for me to get a loaner car. Thanks More

Service waiting area Your service waiting area is poor. We own a Lexus and their waiting area is superb. (Woodfield Lexus) Your area needs to be bigger with more customer Your service waiting area is poor. We own a Lexus and their waiting area is superb. (Woodfield Lexus) Your area needs to be bigger with more customer amenities. Mike Torelli is an excellent service representative. Very thorough and accommodating to customers. More

Excellent customer service! Great personalized customer service, nicely equipped facility with snacks and wifi (did miss having print magazines available tho). Ted made sure I wa Great personalized customer service, nicely equipped facility with snacks and wifi (did miss having print magazines available tho). Ted made sure I was 100% satisfied before I left the dealership More

Very good experience I found Nicolette very helpful as was the salesman in the desk next to her. She was very patient and answered all my questions and helped me with work I found Nicolette very helpful as was the salesman in the desk next to her. She was very patient and answered all my questions and helped me with working on getting the credit agencies squared away. I know she stayed late to complete the sale today which I appreciated greatly. Your dealership is very well appointed and maintained. The overall experience was excellent. More

Audi service As always the service was fantastic. This is my third Audi and my second since moving to the suburbs and bringing it to Audi Hoffman Estates. Mike Coo As always the service was fantastic. This is my third Audi and my second since moving to the suburbs and bringing it to Audi Hoffman Estates. Mike Cooke’s was professional and Explained everything thoroughly. The price was actually cheaper then what he quoted. Great experience all around. More