Audi Hoffman Estates

Friendly staff, easy to work with Staff at Audi Hoffman estates is always easy to work with and make sure you get car you want. Carlo is great and makes things as smooth as possible. Staff at Audi Hoffman estates is always easy to work with and make sure you get car you want. Carlo is great and makes things as smooth as possible. More

My first Audi, smooth and easy experience I initially had difficulty choosing a car, Carlo helped me find a few that fit my preferences. He met with me at a time that fit my schedule and didn’ I initially had difficulty choosing a car, Carlo helped me find a few that fit my preferences. He met with me at a time that fit my schedule and didn’t waste any time finding the right car for me. I am very happy with my 2019 A4 and I will be back in a few years to trade in. More

Service representative Rick was my service representative and I was very pleased by the way he answered my questions and the pleasent manner he approaches his job. I will de Rick was my service representative and I was very pleased by the way he answered my questions and the pleasent manner he approaches his job. I will definitely ask for Rick on my return visits. More

Wonderful experience! Carlo was awesome!! My husband and I just purchased our first Audi! We bought a Q5 and I LOVE the car and the experience that our salesman, Carlo, and Audi gave us! I hig My husband and I just purchased our first Audi! We bought a Q5 and I LOVE the car and the experience that our salesman, Carlo, and Audi gave us! I highly recommend the dealership and the purchase of an Audi! More

Just bought my third Audi from this dealer! Audi Hoffman Estates has been nothing short of amazing. I just bought my third Audi from their dealership. Back in November I was in a car accident an Audi Hoffman Estates has been nothing short of amazing. I just bought my third Audi from their dealership. Back in November I was in a car accident and my vehicle was totaled. Eddie Cuevas and Aaron Brunson were great from start to finish. They made the process so smooth and painless, and gave me an amazing deal! Can’t say enough good things about them and the service they provide before, during, and even after the sale. Thank you so much! More

Best in Town I came with a problem and you had the solution. You were true to your marketing campaign, thanks guys. I have purchased two vehicles from this dealer I came with a problem and you had the solution. You were true to your marketing campaign, thanks guys. I have purchased two vehicles from this dealership and I have been pleased with each purchase to include the service department. More

Customer see From the moment I drive up all associates are very polite efficient on getting my car serviced Inna timely manner . To be able express my concerns ar From the moment I drive up all associates are very polite efficient on getting my car serviced Inna timely manner . To be able express my concerns are without a doubt heard an taken care of promptly an effectively My go service Rick K is without a doubt abousuelty amazing effecentint as in getting my car servicesd promptly. He is definitely a asset to your Audi dealership .Thank you again for getting my car serviced very happy with all aspects of your service department. Pete & LINDA Very happy satisfied customer s More

Recall Service Outstanding service, no wait and service manager was in constant communication with me about the work being done. I was able to take advantage of t Outstanding service, no wait and service manager was in constant communication with me about the work being done. I was able to take advantage of the free WiFi to do work while I waited and have a nice coffee and snack. More

Mike puts his customers first I still get my 2001 Audi TT serviced by Hoffman Estates Audi. They have always been honest about the repairs I need and those that can wait. They prov I still get my 2001 Audi TT serviced by Hoffman Estates Audi. They have always been honest about the repairs I need and those that can wait. They provide as much information as I ask for regarding the work that is needed, including the time and parts that will go into it. This was my first experience with the video from the mechanic. I loved it. It was great to have some reference to what was actually happening with the engine and down pipe. I have to make a specific call out to Mike. Not only did he walk me through the assessment and work needed, he was incredibly candid on what was needed and the best way to prioritize the work. It felt like I as the customer was his primary concern. More

Excellent Customer Service Stopped in for my vehicle's first oil change. Upon arriving, was greeted by a friendly young lady and then escorted to the service area. Spoke to Ted, Stopped in for my vehicle's first oil change. Upon arriving, was greeted by a friendly young lady and then escorted to the service area. Spoke to Ted, where he gave me details of what will occur while my vehicle was being serviced as well as a time frame. Liked the attention to detail by receiving a video of my vehicle's health. It's the small touches that make a big difference. More