Audi Hoffman Estates

Still waiting for vehicle delivery. I bought a vehicle from out of state. An independent inspection showed that the vehicle was in good condition except that the power liftgate wasn't wo I bought a vehicle from out of state. An independent inspection showed that the vehicle was in good condition except that the power liftgate wasn't working. I wired the money to purchase the vehicle then, Dec. 9, and since the liftgate wasn't repaired by the time I left on vacation Dec. 18 I said it would be fine you have it delivered when I returned on the 31. It's now Jan. 7 and it's still sitting in Chicago, although I need this vehicle now. More

Smooth experience!!! As it normally is the service department was fantastic!! Fourth time getting the car serviced here at Hoffman Estates and to date every visit has been As it normally is the service department was fantastic!! Fourth time getting the car serviced here at Hoffman Estates and to date every visit has been a good one. More

Mike went above and beyond. Great customer service. From the minute I called, the service department was proactive and knew exactly what was wrong with my car. They were quick, efficient and professiona From the minute I called, the service department was proactive and knew exactly what was wrong with my car. They were quick, efficient and professional. I appreciate the services they provided and would highly recommend them to anyone. More

Prices are way too high Prices are ridiculously high. They try to sell you on everything possible. Quoted over $500 for a battery which wasn't even bad. I can get the OEM ba Prices are ridiculously high. They try to sell you on everything possible. Quoted over $500 for a battery which wasn't even bad. I can get the OEM battery for under $200 More

Professional Salesman Jacek was great. No pressure. Listened to my needs. Then found the right inventory with the right terms. I will recommend him to friends and family. Jacek was great. No pressure. Listened to my needs. Then found the right inventory with the right terms. I will recommend him to friends and family. More

The best sale person We didn’t wanna spend that much money for a new car because we also have a new 16yrs old driver... but Jack Rudzinski was so nice to us,that we cha We didn’t wanna spend that much money for a new car because we also have a new 16yrs old driver... but Jack Rudzinski was so nice to us,that we changed our mind ! Now,we r super happy and looking forward to buy a new car for our son A6 and my husband A7-8 See u soon guys U r doing wonderful job! Happy New Year to u all Keller’s family More

Sales rep I appreciated all the attention from the sales associates and the owner of the dealership. I wish the Audi connect system was working. Not signed in I appreciated all the attention from the sales associates and the owner of the dealership. I wish the Audi connect system was working. Not signed in yet. This dealership runs rings around highland park. More

Great Service Best service, from a service department I have ever received at a car dealership. Very responsive in returning my phone calls and very knowledgeable w Best service, from a service department I have ever received at a car dealership. Very responsive in returning my phone calls and very knowledgeable with what was being done to my car. The only disappointment was when I walked to the show room. My courtesy car was a Q5, which I really liked, but I need a 3rd row seat. I was checking out the Q7 for a good 15 min. No one from sales came over to me. A women sales person and two men walked right by me and a couple more were at their desks. Maybe because I was wearing gym shoes, jeans, sweatshirt and had my backpack on?? I went back to Mike, my service guy, and he answered the rest of my questions. More

Comfortable, Informational, and Pleasant I visited this dealership twice before buying my new Q5. The first time a friend caught me off guard and brought me to the dealership in my pjs. I was I visited this dealership twice before buying my new Q5. The first time a friend caught me off guard and brought me to the dealership in my pjs. I was treated with respect and given the same attention to my questions and concerns in my PJs as I was when I came back in general attire. I worked with the same sales guy both times and had an amazing experience with both him and the finance manager. I will be buying another car for this dealership soon. I had an amazing experience thank you. More

Excellent experience Experience was the best I have had in buying a new car. I would recommend both the dealer and sales person. I would go back to this dealer to buy anot Experience was the best I have had in buying a new car. I would recommend both the dealer and sales person. I would go back to this dealer to buy another car. More