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Audi Hoffman Estates
Hoffman Estates, IL
5,659 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,659 reviews
August 14, 2024
They are always friendly and efficient at this center. I’ve been here many times. I’ve been here many times. More
by SCHYVIC
Verified CustomerEmployees Worked With
August 14, 2024
Purchasing my new vehicle was smooth and hassle-free. Everyone was great to work with, especially Amanda, who guided me through the entire process. She was extremely helpful and very knowledgeable about Everyone was great to work with, especially Amanda, who guided me through the entire process. She was extremely helpful and very knowledgeable about the vehicle, as she had previously owned the model. After my purchase was finalized, Amanda took the time to walk me set up the information systems (e.g., phone, app) and go over some of the features. I really appreciated this extra attention. More
by brian.p07
Employees Worked With
August 09, 2024
Working with Amanda was an amazing and seamless process. She was very knowledgeable and took the time to explain everything about the car. She was very knowledgeable and took the time to explain everything about the car. More
by Lori F.
August 09, 2024
Buying my car from Audi Hoffman Estates has been a smooth, easy experience. Carlo was very helpful and made the process seamless. He helped me find exactly what I was looking for and followed up in a smooth, easy experience. Carlo was very helpful and made the process seamless. He helped me find exactly what I was looking for and followed up in a professional manner. More
by rose.grumstrup
Employees Worked With
August 08, 2024
Hassle free experience. Everything was clear and upfront. Carlo was professional and caring. Made the sometimes complicated used car buying process smooth and efficient. The Everything was clear and upfront. Carlo was professional and caring. Made the sometimes complicated used car buying process smooth and efficient. The Audi Q5 drives great so far! More
by dcfman
Employees Worked With
August 07, 2024
The dealer sold me a car with bent rim, sent it for straightening but did not fix it. Now refuses to help fix or replace. straightening but did not fix it. Now refuses to help fix or replace. More
by Sophast
Employees Worked With
August 06, 2024
The team was very responsive and great to deal with. They were also very helpful on creatively helping me solve a couple of non standard open issues. Will go back. They were also very helpful on creatively helping me solve a couple of non standard open issues. Will go back. More
by BKBOUK
