Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.7
5,540 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 5,540 reviews

June 12, 2024

Service is always great. Anthony Buchanan was really helpful and easy to work with. I wouldn’t go anywhere else to service my car. More

by SUCCESS1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Jun 12, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

June 12, 2024

Good experience for first service on my car, in the future I’ll prefer to get a loaner and don’t wait but overall it was good More

by MOISES.DUARTE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review, Moises. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 12, 2024

Tim was easy to work with. Service was prompt and timely. Easy to do drop off. Overall very pleased More

by KMBATTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Jun 12, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates!

June 11, 2024

Brian hall and the service team did a great job. Brian got me a loaner car and service kept me updated until my can was ready for pick you!! More

by VinceG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Report | Print
Jun 11, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience, Vince! We sincerely value your business and look forward to your next visit.

June 11, 2024

Awesome service. Easy to make an appointment, Prompt loaner car available when I needed it. Professional and helpful team at Audi. Amazing quality service. Light More

by JTS0
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Emberton
Report | Print
Jun 11, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

June 10, 2024

Great service, very friendly and helpful. Thank you Anthony B for your help and returning my car better than when I brought it on. More

by Buchanan1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Jun 10, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2024

I just went into Audi of Hoffman Estates to compare the different options and trim levels on the Q5 model. Carlo Gilli the salesperson was very knowledgeable on all Audi cars as well as the competition and More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Audi Hoffman Estates responded

Mike, Thank you for your business and this review. We're happy to hear Carlo and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2024

Very professional. The Service Department is first class. Always helpful, friendly and polite. I wouldn’t go anywhere else More

by ISLANDGIRL093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jun 09, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years!

June 07, 2024

Honest and great work on my Audi. I will be bringing my car again for my next service. More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jun 07, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

I had great experience, brought my vehicle for windshield replacement, excellent job , they offered me a loaner as well . I’m pleased with costumer service, Tim was extremely helpful. More

by GOT9MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Jun 07, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

1
...
23
24
25
...
554