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Audi Hoffman Estates

Hoffman Estates, IL

4.7
5,540 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,540 reviews

June 16, 2024

I recently purchased a car from this dealership out of state, and I couldn't be happier with the experience. Isabela was fantastic throughout the entire process. Her communication was clear and prompt, an More

by CSMITGA0212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Hoffman Estates responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 15, 2024

Amanda was great and a real people person. Friendly and knows her stuff. Great to work with. More

by e-canda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that Amanda and the team were able to assist you and that you had such a positive experience.

June 15, 2024

Best customer service experience we had from Audi of Hoffman Estates. We recommend this Audi dealer for the car service and buying a new car. More

by impgti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
Jun 17, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

June 15, 2024

I own a S5 and a SQ5. I come to this shop for everything pertaining to my vehicles. Eddie in sales always takes care of me and Anthony on the service side treats my audi l More

by SEAFARRING13.ADV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in service
Jun 17, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

June 15, 2024

I always get great service when I have issues and tim machonga helps nefgotuate with my warranty. More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and Kylo the Dealer Dog Greeter
Jun 17, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Tim and the team were able to help, and we hope to see you again!

June 14, 2024

Carlo is very friendly and knowledgeable. He made my purchasing experience seamless. I definitely recommend seeing Carlo, if you're interested in purchasing an Audi. More

by Jh8079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Carlo and our team. We're glad to hear we delivered such a great experience!

June 14, 2024

The Audi service staff was very accommodating and pleasant to work with. They were able to get me a loaner quickly and get the repairs at a reasonable cost in a timely manner. It was a nice experienc More

by hardeepkomal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Makayla
Jun 17, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 13, 2024

The service department really looks out for their customers. Pat & Mikaela are a great team! More

by CATHY26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pat, Mikaela
Jun 14, 2024 -

Audi Hoffman Estates responded

Thank you so much, Cathy, for your excellent review! We are so glad that Pat and Mikaela had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be positive. Please don't hesitate to reach out if you need anything else.

June 13, 2024

Great service nice people to due service,clean and job was done on time and car was washed More

by RICHKOZ60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 13, 2024

The service team got me in early for my appointment. They were helpful and provided a video with an overview of their observations. Friendly service. More

by John Ottavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Jun 14, 2024 -

Audi Hoffman Estates responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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