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Audi Hoffman Estates
Hoffman Estates, IL
5,733 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,733 reviews
Verified Customer
July 08, 2021
This is a nice Audi dealership. Beautiful showroom and good service department. I like the old Audi and Chevy sitting in the garage. Nice touch. good service department. I like the old Audi and Chevy sitting in the garage. Nice touch. More
by Shaun Burnette
Employees Worked With
July 07, 2021
It is clear that Audi Hoffman Estates does not value loyalty. I have purchased four vehicles from AHE since 2016 (2 Q5s, an A6 and a Q7). The vehicle I had serviced was the 2016 Q5 as the water pump f loyalty. I have purchased four vehicles from AHE since 2016 (2 Q5s, an A6 and a Q7). The vehicle I had serviced was the 2016 Q5 as the water pump failed three months post warranty. I understand AHE owes me nothing but I hoped they would offer some discount as I have been a loyal customer and the vehicle had just come off warranty. All Audi service offered was an apology and the bill of $1350 for the repair. I had a similar issue with my BMW 7 series (AC unit fail), however, BMW service covered 90% of the repair. I will definitely purchase from BMW in the future. I appreciate the Audi brand and will purchase additional Audi vehicles in the future, just not from AHE. More
by Bryon Karom
Employees Worked With
Jacek Rudzinski, Rick Kelstrom
July 05, 2021
We were out of town on a road trip and needed some help with a problem with a tie and Rick Kelstrom promptly returned my call and helped us out. When we returned, I took the car in to be looked over and t with a problem with a tie and Rick Kelstrom promptly returned my call and helped us out. When we returned, I took the car in to be looked over and to check the tire. The work was done quickly and the service, and professionalism was great. More
by Allen Gabe
Employees Worked With
Rick Kelstrom
July 05, 2021
Communication is excellent, great service.I wish the Communication is excellent, great service. I wish the dealership had pickup service with a rental car.when having a car serviced. we live a distance Communication is excellent, great service. I wish the dealership had pickup service with a rental car.when having a car serviced. we live a distance away. More
by Christian Newkurk
Employees Worked With
Jacek Rudzinski, Rick Kelstrom
July 04, 2021
Easy in easy out. Above and beyond service.Every time. Easy in easy out. Above and beyond service. Every time. Easy in easy out. Above and beyond service. Every time. More
by MDOTI
Employees Worked With
July 03, 2021
I’m very happy with the professional service!! Eddie made the experience easy, and fast! I love the new car! the experience easy, and fast! I love the new car! More
by M_ivanova7
July 02, 2021
Easiest car buying experience to date. Aaron answered all questions asked and provided updates throughout the purchasing process. Very happy with my purchase so far! questions asked and provided updates throughout the purchasing process. Very happy with my purchase so far! More
by Britton&
Employees Worked With
Aaron Brunson
July 02, 2021
Carlo was very professional, personable, helpful, and responsive. We enjoyed our experience buying an Audi A6 from Hoffman Estates. responsive. We enjoyed our experience buying an Audi A6 from Hoffman Estates. More
by Kay Wise
Employees Worked With
