Audi Hoffman Estates

Rick was great with communication and was able to get me a loaner when the car needed more time. Really appreciated the texting of updates. a loaner when the car needed more time. Really appreciated the texting of updates. More

Iman was straightforward, hospitable, and accomodating, no scare tactics whatsoever. He took the time to explain the details and related information of the car I was interested in purchasing. The text mess no scare tactics whatsoever. He took the time to explain the details and related information of the car I was interested in purchasing. The text messages are also really appreciated as it definitely helped me as the buyer to feel comfortable buying from them as it showed a certain level of attention and care put into each sale. The entire dealer is also commendable. I needed to have a document sent in a timely manner and they make sure to accommodate it. More

Just came in for service (oil change) and had the vehicle washed. You took good care of me.....And you were pretty speedy and detailed. washed. You took good care of me.....And you were pretty speedy and detailed. More

Salesman is good, coffee is fine, 4S repair and maintenance shop looks good, free cash wash not a bad idea, overall car performance is excellent. NOTE: its been over three weeks after purchase of v maintenance shop looks good, free cash wash not a bad idea, overall car performance is excellent. NOTE: its been over three weeks after purchase of vehicles, still not receiving car title, would you be able to follow up. Thank you. More

I have been very impressed with the service department so! Service writer Brian got me in and out quickly and provided a nice courtesy car! Thank you!!! so! Service writer Brian got me in and out quickly and provided a nice courtesy car! Thank you!!! More

Friendly service. Fast transaction. Quality car.The Friendly service. Fast transaction. Quality car. The service and people at this place is exceptional. We were in to purchase a used car and I did not Friendly service. Fast transaction. Quality car. The service and people at this place is exceptional. We were in to purchase a used car and I did not feel undertreated because of not buying new. More

Awful overall experience , very snobby dealership. Stopped by and they had a RS5 in Nardo gray , a pre owned one at that. They refused to test drive until numbers were agreed upon and asked me to sig Stopped by and they had a RS5 in Nardo gray , a pre owned one at that. They refused to test drive until numbers were agreed upon and asked me to sign a purchase agreement in order to test drive and also provide proof of insurance. Never in my life have I had to do this with any dealer test drive. Then they tried to stick me with $495 for some BS glass coat wax I did not ask for that was allegedly applied to the car , literally would have to have the paint corrected after purchase as it was full of swirls, if you ask my opinion nothing was applied to the car nor was it clear, Isabella the sales lady was nice but unable to fix the situation and secure the sale , her manager Dan yusko came over and was super rude basically said if you don’t like it too bad, not going to do anything for you. I cut my losses and just left after a bunch of time wasted. If you want to be treated like you can’t afford a vehicle and also implied your a con artist go here! . On top of this they made insulting remarks when I asked if they would take a cashiers check from chase , told me they would have to verify and put a hold on it because someone else scammed them, I even asked if they wanted to come with me to the bank and get it! . I have always paid with bank cashier checks and never had a issue with any other dealer let alone cars that cost 5x the amount. I went to TeamVW and purchased a brand new RS5 with zero issues whatsoever with a personal check to top it off!. Van the owner was a super nice guy also. Huge fail for Audi Hoffman estates and its snobby staff. Take a look at other review sites , I am not alone. More

Got the best service and good price for the car.Carlo Got the best service and good price for the car. Carlo was very nice and professional. This is the only dealer I buy my cars from, and I will refer Got the best service and good price for the car. Carlo was very nice and professional. This is the only dealer I buy my cars from, and I will refer all my family and friends. More

I have purchased and serviced my cars with Audi Schaumburg / Hoffman Estates for the past 10 years. Always have been given great service and experienved helpful staff. Schaumburg / Hoffman Estates for the past 10 years. Always have been given great service and experienved helpful staff. More

Had a recall on my Q3, it was taken care of and when I picked up my car they had also cleaned and vacuumed it 🙂 picked up my car they had also cleaned and vacuumed it 🙂 More