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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,636 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,636 reviews

October 10, 2024

Great service! Friendly staff, quick and easy to get my tire replaced . Thank you all! More

by MIHAELAIVANO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Buchanan
Oct 10, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Tamara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

Excellent service at Audi Hoffman Estates. The repair was completed quickly and the car was washed. More

by PATTIJMORRIS55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tim in service department
Oct 09, 2024 -

Audi Hoffman Estates responded

Patti, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

October 08, 2024

Friendly great service they made me feel comfortable Location was clean service was fast and I love each one of your dedicated associates in the service department. I spoke with about three or four of t More

by dfgsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 09, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 08, 2024

Service was done in a timely manner. Service rep went over all pricing before so there was no surprises. More

by keilbarnhisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 09, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

I’m fine going to the dealer to give a good maintaining to my car. But I do no like waiting too long. More

by NEL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian
Oct 09, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We appreciate your patience. If there is anything we can assist you with in the future, please let us know.

October 08, 2024

I had a reservation for 2pm for an Oil change. It took 2.5hrs which was a huge waste of a Friday afternoon. More

by Vheinz19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Na
Oct 12, 2024 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 07, 2024

They made it an easy and fast process. Everyone was pleasant to work with. I would definitely recommend this dealership. More

by anmariani
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 09, 2024 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that we were able to assist you and that you had such a positive experience.

October 06, 2024

Audi Hoffman Estates is reliable, efficient and very honest! They always explain the issues and clean the car! More

by audi
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
andy
Oct 06, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 04, 2024

The experience was great. They did everything they said they would do in a timely manner. More

by BLORENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

October 03, 2024

It was easy to get an appoint and my service provider was great and he took care of me. More

by HUNTERJEFFERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian James
Oct 03, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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