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Audi Hoffman Estates
Hoffman Estates, IL
5,523 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,523 reviews
November 16, 2024
It was my first time in service dept, so I appreciated the time spent with me explaining the procedure. Questions were answered, car was ready when promised, and car was clean when I got it back. the time spent with me explaining the procedure. Questions were answered, car was ready when promised, and car was clean when I got it back. More
by SUSHE47
Verified CustomerEmployees Worked With
November 16, 2024
Carli was efficient friendly knowledgeable. Service depth intro went well all made me feel confident in my purchase Service depth intro went well all made me feel confident in my purchase More
by MCBW
Employees Worked With
November 15, 2024
Andy was very helpful and did a great job for me! I was very thankful that he managed to procure a loaner for me, too! Tom Jozwiak I was very thankful that he managed to procure a loaner for me, too! Tom Jozwiak More
by JOZWIAKTOM
November 15, 2024
The Service Advisor listened to my description of what I heard (screeching brakes) and passed it to the technician. They also checked for any oil leaks for me. heard (screeching brakes) and passed it to the technician. They also checked for any oil leaks for me. More
by dolanbill82
Employees Worked With
Service Advisor, Service greeter, service technician
November 14, 2024
Amanda has been assisting me at the dealership for a solid 2-3 years now. I’d come in often, trying to score a discount on a car I’ve always wanted, and through it all, she has been nothing but professi solid 2-3 years now. I’d come in often, trying to score a discount on a car I’ve always wanted, and through it all, she has been nothing but professional, funny, knowledgeable, and honest. There’s no other dealership—or salesperson—that provides such an outstanding experience when it comes to purchasing the best car brand out there. It’s a 10/10 experience from start to finish, with transparency and a welcoming, comfortable atmosphere. In the end, you’re still at a car dealership, but this one stands out as the absolute best. Thank you, Amanda, and the whole team at Audi Hoffman. EMPHASIS ON AMANDA BEING FANTASTIC. THANK YOU!!! More
by Chris D.
November 13, 2024
Overall I’m happy with your service. My car is perfectly fine.In the future I will come there only. My car is perfectly fine.In the future I will come there only. More
by TVARUGHESE1986
Employees Worked With
November 13, 2024
I was forced to cover all expenses associated with oil change and tire rotation on a certified pre-owned vehicle that I drove for less than a month from purchase date from this dealership. I find this a change and tire rotation on a certified pre-owned vehicle that I drove for less than a month from purchase date from this dealership. I find this a very unethical treatment of the customer. More
by Michael M.
Employees Worked With
Unsure who it was
November 11, 2024
We found the dealership very accommodating. They worked extremely well with my wife and helped her understand the Q3 that we purchased. Dealership is clean and well organized. They worked extremely well with my wife and helped her understand the Q3 that we purchased. Dealership is clean and well organized. More
by JWB
Employees Worked With
November 11, 2024
I have been a customer for many years, always wonderful service. Very Courteous and Professional service. Very Courteous and Professional More
by TDUNBAR1
