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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,025 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,025 reviews

February 24, 2026

Very clean facility. Friendly and knowledgeable people. Very personable and easy to talk with. I really liked the video updates of the service. More

by POE.XAYARIBOUN
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Feb 24, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear you appreciated our clean facility and found our team friendly and knowledgeable. We’re glad the video updates kept you informed during your Audi Q3’s service. Thank you for sharing your experience.

February 24, 2026

I was attended to immediately. Andy Emberton was professional and courteous Efficient service, kept me updated on what is going More

by Paulette
Recommend Dealer
Yes
Employees Worked With
Andy Everton
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Feb 24, 2026 -

Audi Hoffman Estates responded

Thank you for noting the prompt attention and courteous, professional service during your Audi Q5 visit. We’re glad the team kept you informed throughout the efficient process. We look forward to helping with your Q5 again.

February 24, 2026

When I called to schedule an appointment for a service, I was told it would cost $317. I schedule the service and show up on time. When I get there, they tell me that the service will cost nearly $100 more t More

by tonybruce192
Recommend Dealer
No
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Mar 01, 2026 -

Audi Hoffman Estates responded

Thank you, Tony, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 23, 2026

Overall, my experience at the Audi dealership for my 60,000-mile service was smooth and convenient. I dropped the car off before heading out of town, and they kept it for about a week and handled everyt More

by JABREITFUSS
Recommend Dealer
Yes
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Feb 24, 2026 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 21, 2026

Friendly and thorough. Explained everything well with great professionalism. The service rep was friendly and thorough in his explanation. More

by AJ_OSTROWSKI
Recommend Dealer
Yes
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Feb 21, 2026 -

Audi Hoffman Estates responded

It’s great to hear our team provided clear and professional guidance on your Audi Q5. We’re glad the explanations met your expectations. We appreciate your feedback and look forward to assisting you again.

February 21, 2026

Always great been with Audi for many years Was the first car out of that location More

by Rick1954
Recommend Dealer
Yes
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Feb 21, 2026 -

Audi Hoffman Estates responded

Thank you for being a loyal Audi owner for so many years. It’s special to know your Audi Q5 e was the first vehicle served at our location and we’re honored to have served you from the start.

February 19, 2026

Great work by employees and staff Great job ? ? Helpful stuff and good advice On time my car ready More

by MEGHAS82
Recommend Dealer
Yes
Employees Worked With
I like
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Feb 19, 2026 -

Audi Hoffman Estates responded

It’s great to hear our employees provided helpful advice and had your Audi ready on time. Thank you for recognizing our staff’s work, and we look forward to assisting you again.

February 19, 2026

The porter, Anthony, the service department, all did a great job. Very pleased with the service. More

by Kochanski63
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Writer.
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Feb 19, 2026 -

Audi Hoffman Estates responded

Thank you for recognizing the efforts of our service and porter teams. We’re glad your Audi Q8 received excellent care and that you’re pleased with the results.

February 19, 2026

I was a long time customer at another Audi dealership but Amanda's excellent service was outstanding and she made it so easy to buy the car from Audi Hoffman. More

by staciveremis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Audi Hoffman Estates responded

Thank you for trusting us after years with another Audi dealership. We’re thrilled that Amanda made buying your Audi so easy. Please let us know if there’s anything we can help with in the future.

February 19, 2026

Excellent to deal with - Our salesman Carlo Listened to our ask and didn't try to upsell us. All in all - great experience - would recommend this dealership. More

by MILLER.ALLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Audi Hoffman Estates responded

Thank you for recommending us and for your kind feedback. We’re glad Carlo listened to your needs without pushing extras and kept everything clear. Enjoy your Audi and thanks for choosing us.

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