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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,001 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,001 reviews

February 01, 2026

Eddie Cuevas and Eddie Duranovic are awesome they meet our expectations and the whole process was enjoyable. 5 stars to both of them More

by grace10
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie cuevas
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Feb 01, 2026 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2026

I only dealt with Service. Had a recall and a thumping problem when I would back up the SUV in cold weather. More

by NEILBEAULIEU
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 31, 2026 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 29, 2026

Very prompt, explained everything thoroughly! ! Everything was good, clean car, good report, good video, Good More

by MTHOMPSON4222
Recommend Dealer
Yes
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Jan 29, 2026 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2026

As always, the level of professionalism was extraordinary. No other service team compares Excellent experience More

by PEGGYPHILLIPS57
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jan 29, 2026 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

January 28, 2026

Very professional employees and problem was taken care of very fast. Your dealership is one of the best we ever dealt with. More

by shabir1957
Recommend Dealer
Yes
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Jan 28, 2026 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 27, 2026

Poor customer service, slow service, don't really care about customer They don't response in time, they don't have enough E-tron engineers, they always have standard answer- we don't have e-tron engineer More

by Kevin.shah
Recommend Dealer
No
Employees Worked With
Anthony
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Jan 31, 2026 -

Audi Hoffman Estates responded

Thank you, Kevin, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 25, 2026

Great service Friendly and accommodating with loner vehicle Not much else to say Great job More

by schkal
Recommend Dealer
Yes
Employees Worked With
Anthony in service
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Jan 26, 2026 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

January 24, 2026

It was a quick and smooth visit It was a quick and smooth visit and people were helpful. Serviced my car within a day and gave me loaner car. More

by SALMANREHMAN
Recommend Dealer
Yes
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Jan 24, 2026 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 21, 2026

Good We had a good experience at this Audi dealership Will continue to get our services here More

by KAYNEWELL7
Recommend Dealer
Yes
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Jan 21, 2026 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

January 20, 2026

Went in for oil change, tire rotation and inspection. Friendly welcome and interaction. Very nice accommodations. More

by RENNY18
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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Jan 20, 2026 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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