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Audi Hoffman Estates
Hoffman Estates, IL
6,046 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,046 reviews
Verified Customer
March 12, 2026
Received great service from the Service Manager (Andy) and happy with the outcome of the appointment. The communication and detail provided by Andy is what the dealership should strive to deliver to every and happy with the outcome of the appointment. The communication and detail provided by Andy is what the dealership should strive to deliver to every customer More
by rxmartin510
Employees Worked With
Service Dept Manager
March 12, 2026
Carlo, is incredible. I stopped in only to take a picture of an Audi, yet Carlo inquired into my issue, Carlo then gave me a several alternatives, which would take me som I stopped in only to take a picture of an Audi, yet Carlo inquired into my issue, Carlo then gave me a several alternatives, which would take me some time & research. However, with his foresight Carlo, solved my entire license plate issue and I walked out very pleased. I will be back. More
by Kevin
Employees Worked With
March 10, 2026
Amanda at Audi Hoffman Estates was absolutely amazing to work with! From the first initial contact to driving away in our brand new RS3, Amanda was kind, caring, and professional. My husband and I live 4.5 work with! From the first initial contact to driving away in our brand new RS3, Amanda was kind, caring, and professional. My husband and I live 4.5 hours away, and they stayed open late so my husband could make it in, all while ensuring we got top dollar for our trade. He was met with the RS3 clean, gassed up, and ready to go. I definitely recommend Audi Hoffman Estates and ask for Amanda; you will not be disappointed! More
by vcushman88
Employees Worked With
March 07, 2026
The service advisor was great. Service was completed in a timely manner. I was keep appraised of the progress of the work being done. Service was completed in a timely manner. I was keep appraised of the progress of the work being done. More
by CERISA
Employees Worked With
Service department
