Audi Hoffman Estates

We just recently purchased our 2nd car from Audi Hoffman Estates. They are friendly and honest about the process. I would recommend this dealership to any of my close friends. Estates. They are friendly and honest about the process. I would recommend this dealership to any of my close friends. More

Thank you to Audi Hoffman Estates for helping me take care of my Audi q7 diesel problems, I had the pleasure of working with Brian and Andy Emberton from the service department. They did wonderfully comm care of my Audi q7 diesel problems, I had the pleasure of working with Brian and Andy Emberton from the service department. They did wonderfully communicating and updating me on what was happening and what they were going to do about it. More

Sabina is an outstanding representative for the Audi brand. She’s incredibly knowledgeable and answered all of our questions during the process. Our family were recapping our collective experience a d w brand. She’s incredibly knowledgeable and answered all of our questions during the process. Our family were recapping our collective experience a d we all gave Sabina very high marks ! We also appreciated Sabina coming in on her day off even though we weren’t 100% confident we were going to buy the car. To summarize , we have a great car and an outstanding buying experience . More

Always excellent service. Nothing else to say. He said nothing else to say. I've got real work to do this is ridiculous Yada yada yada nothing else to say. I've got real work to do this is ridiculous Yada yada yada More

Best car purchase experience I've ever had. Isabela Tanase handled my purchase. She is extremely knowledgeable, patient, and generous with her time. There were some challenges that arrived after the pu Tanase handled my purchase. She is extremely knowledgeable, patient, and generous with her time. There were some challenges that arrived after the purchase, not from her doing, and she took personal responsibility to address everything. What else impressed me was no pressure to give a 5-star rating. That has been my experience at other Audi dealers. She let her exemplary performance assure that. More

They are your friends until you sign the paperwork. Then they don’t care and lie to you. My vehicle is a CPO and after purchase noticed front proximity sensors weren’t working. Then when taken to the deal they don’t care and lie to you. My vehicle is a CPO and after purchase noticed front proximity sensors weren’t working. Then when taken to the dealer they said it was due to excessive front bumper damage. My sales guy was on vacation and for some reason we couldn’t move forward with fixing it until he got back. Before I signed paperwork I had taken a picture of the front of the vehicle and you were able to see the minor bumper damage but was hard to see when I was looking at the car. I sent the picture over and still nothing getting done to fix this issue. I would never buy a vehicle from there again. More

I wanted my windshield purchase and the installl on one invoice to submit to my insurance even though I paid for them at 2 different days. No one could make it happen. Mike Colles was off that day and I ca invoice to submit to my insurance even though I paid for them at 2 different days. No one could make it happen. Mike Colles was off that day and I called him and left a message. He called me promptly the next am and made it happen! I so appreciate it Mike!!! More

Excellent customer service. I had a call for work I needed to be on while I was waiting and the team was gracious and provided me with a quite area I could utilize! Drinks and cookies in the lobby wer needed to be on while I was waiting and the team was gracious and provided me with a quite area I could utilize! Drinks and cookies in the lobby were perfect! More

Great experience from the beginning. Aaron did a fantastic job working with us and easily answered all of our questions as well as providing an immense amount of information for the car that we boug fantastic job working with us and easily answered all of our questions as well as providing an immense amount of information for the car that we bought. More

Audi of Hoffman Estates always provides the best services and most honest feedback. I can say this is the best Dealership I have worked with and most honest feedback. I can say this is the best Dealership I have worked with More