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Audi Hoffman Estates
Hoffman Estates, IL
5,728 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,728 reviews
Verified Customer
September 17, 2021
Appearance was clean and crisp. We were welcomed immediately and taken care of with a smile. immediately and taken care of with a smile. More
by Party2go9820
September 16, 2021
This dealership is always professional and courteous. They go out of their way to fix whatever your issue may be. I will return again and again. They go out of their way to fix whatever your issue may be. I will return again and again. More
by GONESHOPPING76
Employees Worked With
Rick Kelstrom
September 15, 2021
Courteous entry staff, helpful advice from the service consultant, prompt service, thorough multi point inspection, and even vacuumed and washed the car. consultant, prompt service, thorough multi point inspection, and even vacuumed and washed the car. More
by BOBNMERRI
Employees Worked With
Rick Kelstrom
September 15, 2021
Carlo Gilli and Eddie Cuevas are your best assets; represent Hoffman Estates Audi at the highest level! Very pleased with Carlo and his patience, Eddie and his generous offer of time with my daughter represent Hoffman Estates Audi at the highest level! Very pleased with Carlo and his patience, Eddie and his generous offer of time with my daughter, McKenna. More
by JSHEEHAN1
September 14, 2021
Nicolette was very nice to work with.She was very Nicolette was very nice to work with. She was very professional and in tune with AUDI products. When the sale was done she sat in my vehicle and expl Nicolette was very nice to work with. She was very professional and in tune with AUDI products. When the sale was done she sat in my vehicle and explained all the options to me. Very pleased with the experience. More
by JMESCALL-JS-NL
Employees Worked With
Nicolette Grivas
September 14, 2021
Excellent staff and sales person. Dealership was very clean and comfortable. I was able to complete my transaction quickly. clean and comfortable. I was able to complete my transaction quickly. More
by FRANFRITZMANN
September 12, 2021
I have found the service managers extremely helpful and caring regarding any situation. They are courteous, and go the extra mile to be of assistance. caring regarding any situation. They are courteous, and go the extra mile to be of assistance. More
by Hi
September 11, 2021
This was the second experience I had with service on my Audi. The entire experience was great. Michael the service manager was polite and helpful. Getting a loaner. Shucks was quick and easy. Audi. The entire experience was great. Michael the service manager was polite and helpful. Getting a loaner. Shucks was quick and easy. More
by M.ERICKSEN
Employees Worked With
Rick Kelstrom, Mike Colles
