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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,728 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,728 reviews

September 21, 2021

It was a very nice experience. They called and kept me update with a video for proof which was very helpful More

by Clee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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September 21, 2021

Good experience in all areas. Best I can tell so far, all work was accomplished as promised. They took care of all my concerns. Thanks. More

by JR19
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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September 21, 2021

The sales person was very professional I come for one The sales person was very professional I come for one car and I got what I want They never try to up sale Thank you My son is happy with his c More

by Papa7500
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
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September 20, 2021

Good job for your hard work fix the engine is right repair from Audi service hoffman. More

by Audi TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
Report | Print
September 20, 2021

Happy with the services provided. No issues. Liner car was good and service was complete as expected More

by KOCHANSKI64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
Report | Print
September 20, 2021

Excellent service. I have a tdi and have to come in for a top off every few months. Always a good experience. More

by Ew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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September 18, 2021

Courteous friendly service staff. Professional and thorough I loved the the video of what they checked. More

by Angelvazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
Report | Print
September 18, 2021

I always feel confident bringing my car in here. Service is comprehensive and quick and the team makes sure to address all concerns. More

by MEREDITH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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September 18, 2021

good dilership many good and helpful people work there. all congratulations to Carlo on a great service. More

by Bojan Dokovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2021

I wouldn’t recommend the service department, used and new cars might be a different story More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Colles
Report | Print
Sep 27, 2021 -

Audi Hoffman Estates responded

Hi John, I do apologize if things did not go as smoothly as they could have when you came in for service. If you would like to discuss, I would love to hear what went wrong. I welcome any and all feedback so that we can continue to work on our customer service skills. I can be reached at 847-843-9900 or through email at aemberton@audihe.com. Sincerely, Andy Emberton Audi Hoffman Estates

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