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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.7
5,535 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,535 reviews

August 09, 2024

Buying my car from Audi Hoffman Estates has been a smooth, easy experience. Carlo was very helpful and made the process seamless. He helped me find exactly what I was looking for and followed up in a More

by rose.grumstrup
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Audi Hoffman Estates responded

Thank you so much for your wonderful review! We are thrilled that Carlo had the opportunity to provide you with great service. We thank you for choosing Audi Hoffman Estates!

August 08, 2024

Hassle free experience. Everything was clear and upfront. Carlo was professional and caring. Made the sometimes complicated used car buying process smooth and efficient. The More

by dcfman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlo here at Audi Hoffman Estates.

August 07, 2024

Great customer service. The representative was very friendly. The car issue was fixed on time More

by STEFANIA_ARDELEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Aug 07, 2024 -

Audi Hoffman Estates responded

Stefania, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

August 07, 2024

The dealer sold me a car with bent rim, sent it for straightening but did not fix it. Now refuses to help fix or replace. More

by Sophast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Yusko
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2024

The team was very responsive and great to deal with. They were also very helpful on creatively helping me solve a couple of non standard open issues. Will go back. More

by BKBOUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Machonga and Brian Hall.
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Aug 06, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isabela, Tim, and Brian met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

August 06, 2024

Impressive dealership. The service department goes above and beyond. This is the only place I will bring my Audi to. More

by LARYYARONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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Aug 06, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and our team, and we look forward to working with you again.

August 05, 2024

The dealership found the vehicle I wanted and had the car with in a week. Eddie was the Best Salesman. He even picked me up from the airport and brought me to the dealership. More

by DRTHIESING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Eddie, and it was a pleasure having you at the dealership. We appreciate your review!

August 05, 2024

The service advisor Mikaela was very good at listening to my concerns about my Audi. She also explained to me very nicely More

by Rothblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

August 05, 2024

Speedy and Friendly service. Informed me of the status during and after service. Very pleased! More

by Kmatalka
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Audi Hoffman Estates responded

Thank you! Amanda and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

August 04, 2024

Ricky made the experience amazing. Explained every feature and made sure we we comfortable before leaving the dealership. I would recommend to anyone looking to buy an Audi. More

by ginadelpriore1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Audi Hoffman Estates responded

Thank you, Gina, for taking the time to share your thoughts on working with Ricky and our team. We're glad to hear we delivered such a great experience!

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