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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,636 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,636 reviews

October 17, 2024

Isabella was wonderful to work with. We were happy with the trade in value of our A5 and love our new Q5! Would do business with your dealership again! Thanks again Isabella! More

by pflakenburges
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Isabela, and it was a pleasure having you at the dealership. We appreciate your review! Congratulations on your new Q5!

October 17, 2024

Adam gave me the white glove treatment. Amazing service. Quick and painless! I purchased out of state and he guided the whole process. More

by ENDICKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
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Oct 18, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. Adam and our team appreciate your business and hope to see you again soon!

October 16, 2024

Tim Machonga assisted me and he was outstanding. He updated and informed me of all that was going on. He’s definitely one of the best at Audi Hoffman. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Oct 17, 2024 -

Audi Hoffman Estates responded

Thank you, Oliver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

Everyone at this dealership that I encountered, was friendly, helpful and very accommodating. It was efficiently run. More

by MACWSOX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Oct 15, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your service feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

October 15, 2024

The sales and service have been great. Amanda was very helpful with delivery of my vehicle. More

by CHRISTOPHERSZELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Audi Hoffman Estates responded

Christopher, Thank you so much for your kind words for Amanda, and for taking the time to leave us this wonderful feedback!

October 14, 2024

Great dealership-great people to do business with. Very professional and courteous. There service department is top notch. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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Oct 14, 2024 -

Audi Hoffman Estates responded

Larry, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

October 14, 2024

Tim was very professional. Took care of me quickly. Even went to cashier to get my paperwork for me. Recall was taking care of. More

by ljhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Oct 14, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Tim and our team. We're glad to hear we delivered such a great experience!

October 14, 2024

No waiting when i arrived on time for my appointment. Got a courtesy car so i could do other things instead of waiting over there More

by AXESSTRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2024

From the moment that I pulled my vehicle into the garage bay to the time that my vehicle was done, I was treated with respect. More

by BILLWRIGHT297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 11, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience, Bill! We sincerely value your business and look forward to your next visit.

October 10, 2024

We always feel at home when we visit the dealership, is a pleasure to work with Isabella and Eddie More

by EABALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cuevas
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Oct 10, 2024 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that Isabela, Eddie, and our team were able to assist you and that you had such a positive experience.

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