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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,732 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,732 reviews

December 06, 2021

Nice place for Audi service and friendly staff. Service manager Samantha was very helpful and had clear communication. More

by SUNILKSAXENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
December 04, 2021

Carlo was very easy to work with and very professional. I would highly recommend reaching out to him for your next car! More

by Bob H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

It was a quick and proper service response from the service team. A Good waiting room space as well More

by hardeepkomal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Colles, Nicolette Grivas
December 03, 2021

The service staff was very professional and they kept me Inform of the progress of my car service also a video of the car inspection was sent to me as I was waiting. More

by JBMILW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts department was Excellent/Great, Rick Kelstrom, Mike Colles
December 03, 2021

Great service! I was in and out quickly and they even gave me an office to work from while I waited. More

by BUZZATB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 01, 2021

We are always very happy with the level of service provided by Audi Hoffman Estates. Great staff that are responsive, knowledgeable and very professional. More

by Sean T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 01, 2021

Very caring and helpful staff. They alway make me feel welcome and cared for. I would recommend this dealer to anyone. More

by DEBDUNTEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
November 30, 2021

I had a poor customer service experience at this Audi service center, won’t recommend. More

by Mydailyjunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kelstrom, Mike Colles
November 29, 2021

The work that was necessary was completed on time and in a friendly manner. This was for work prepaid through a service plan and involved scheduled maintenance. No issues. Very satisfied. More

by MZNBLU79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Colles
November 29, 2021

Stopped in for first service on my Audi A3 and went smooth. I had a misunderstanding about my coverage, but quickly remembered it I was incorrect. Service was quicker than estimated and as opposed to t More

by JOSHUA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
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