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Audi Hoffman Estates

Hoffman Estates, IL

4.7
5,534 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,535 reviews

August 20, 2024

This was our second vehicle purchased from Carlo. Again nothing short of exceptional service. Highly recommend!! More

by JHautz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Audi Hoffman Estates responded

It's great to hear that Carlo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

August 18, 2024

Very Professional the service department was great, didn't oversell me. Pricing could be more transparent but the courtesy was great. More

by MICHELE_1654
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
No review
Aug 19, 2024 -

Audi Hoffman Estates responded

Michele, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2024

They always do a great job of understanding the issue and getting it resolved. I appreciate the loaner too! More

by ClemsonGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and Anthony McGrath
Aug 18, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2024

Very professional & well run. Excellent customer service. Job well done by everyone. Thank you I will recommend you. More

by CSMALL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 18, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

August 16, 2024

They have great service and very responsive to questions. Also, they were very efficient with my repair More

by Jermaine
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 15, 2024

Got the job done but it took longer than i anticipated 7 days to be exact needed the car so bad it would’ve been ok if i there was a loaner car available i was thinking maybe because the car was under warr More

by JONATHANRIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 16, 2024 -

Audi Hoffman Estates responded

We're sorry to hear about the long wait and apologize for any inconvenience, Jonathan. We'd love to learn more and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 14, 2024

They are always friendly and efficient at this center. I’ve been here many times. More

by SCHYVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. Eddie and our team appreciate your business and hope to see you again soon!

August 14, 2024

Purchasing my new vehicle was smooth and hassle-free. Everyone was great to work with, especially Amanda, who guided me through the entire process. She was extremely helpful and very knowledgeable about More

by brian.p07
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Audi Hoffman Estates responded

Brian, Thank you so much for your wonderful review! We are thrilled that Amanda had the opportunity to provide you with great service. We thank you for choosing Audi Hoffman Estates!

August 10, 2024

Great service amazing people and always looks for solutions. I’ve been coming here for year More

by VALDEZART333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michela
Aug 11, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2024

Working with Amanda was an amazing and seamless process. She was very knowledgeable and took the time to explain everything about the car. More

by Lori F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Audi Hoffman Estates responded

Thank you so much, Lori, for your wonderful review! We are thrilled that Amanda had the opportunity to provide you with great service. We thank you for choosing Audi Hoffman Estates!

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