Audi Hoffman Estates

I am really glad that I was able to purchase my car at Audi Hoffman Estates. Amanda Filios was patient and kind while teaching me about the Audi technology and coaching me as I figured out how to manipula Audi Hoffman Estates. Amanda Filios was patient and kind while teaching me about the Audi technology and coaching me as I figured out how to manipulate the tech. She is a good conversationalist and is obviously an Audi fan, herself enthusiastic about the bells and whistles. I did have to walk away and deliberate my purchase, and while I did so, she was available for any questions that I had. Her follow-up was professional and I never felt pressured. I live in Chicago and she was solicitous in finding time that worked with the traffic to meet with me. I was pleased that Amanda followed up even after closing the sale, and felt as though she was sincere in wanting to make certain that I was happy with the car. Her professionalism is respectful and straightforward; her efficiency and hard work on my behalf made it easy to let go of the fear of being manipulated that some of us bring into the car-buying process. To that point: I also really appreciated the "haggle free" purchasing process. In sum, it was my first purchase of a luxury car, and the process was as luxurious as the car itself. I can't recommend Amanda Filios and Audi Hoffman Estates enough. More

Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 with and very knowledgeable I always appreciate everything they do 😊 More

People are ok. Took Q3 in for turbo install but coolant light came on after about half hour driving and now have to bring car back in for re-check causing me big in Took Q3 in for turbo install but coolant light came on after about half hour driving and now have to bring car back in for re-check causing me big inconvenience. More

Nice clean environment to sit and wait. Did not feel pressured to do anything I was. It ready for Did not feel pressured to do anything I was. It ready for More

Not a good service & more expensive then other dealers. Not happy with service no choice. Not happy with service no choice. More

For recall repair, made appointment a week before and drove to the site, but was told there is no parts. Disappointed because I was taking a day off for the repair. However, dealer did a good job by qu drove to the site, but was told there is no parts. Disappointed because I was taking a day off for the repair. However, dealer did a good job by quickly ordering the parts and performing the repair a week later. I gave 4 stars for the 2nd time. More

Honest, trustworthy competent. I’ve used a lot of dealers, but am very comfortable with Hoffman states Audi. I’ve used a lot of dealers, but am very comfortable with Hoffman states Audi. More

I haven’t been there in years. Until you get a service manager worth talking to, I will continue to take my business elsewhere. Not even sure why I would’ve received this. Until you get a service manager worth talking to, I will continue to take my business elsewhere. Not even sure why I would’ve received this. More

The service was immaculate and timely. The staff was courteous and helpful. The ambiance is always great. The staff was courteous and helpful. The ambiance is always great. More