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Audi Hoffman Estates
Hoffman Estates, IL
5,533 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,533 reviews
September 17, 2024
Took to long,but I understand that parts were on back order. Need to reschedule to have my steering wheel aligned correctly, which I thought should have been taken care of after test driving after the al order. Need to reschedule to have my steering wheel aligned correctly, which I thought should have been taken care of after test driving after the alignment More
by chad.sturges
Verified CustomerEmployees Worked With
Tim in service
September 17, 2024
Amanda was super helpful and quickly responsive whenever I had questions/concerns. It was my first time purchasing a car, and she made it as first time friendly as possible. Would gladly work with her again I had questions/concerns. It was my first time purchasing a car, and she made it as first time friendly as possible. Would gladly work with her again. More
by jcchaplin2
Employees Worked With
September 16, 2024
The service consultants are very effective specially Andy (service manger) is excellent always there to assist customers and service department to make things go smoothly (service manger) is excellent always there to assist customers and service department to make things go smoothly More
by beauty4224
Employees Worked With
Service department
September 15, 2024
We are thrilled with our car and the car dealer. Amanda was extremely helpful. She anticipated what we needed to know and gave a thorough explanation of the car. Amanda was extremely helpful. She anticipated what we needed to know and gave a thorough explanation of the car. More
by prochaskageorgann
September 14, 2024
easy to work with and very up to date on Audi specs and set up set up More
by DJLJAJ
Employees Worked With
September 14, 2024
I've been a loyal customer for 10 years. I took my car in for regular maintenance today and was informed that they are now charging a 2.8% fee when you use your credit card to pay for servic I took my car in for regular maintenance today and was informed that they are now charging a 2.8% fee when you use your credit card to pay for service. Really? This dealership has made a decision to pass along the cost of doing business to it's customers. Well this isn't going to fly with me. This dealership has just lost a customer. I encourage people to not allow companies who have clearly made high profits these last few years to pass along their costs on to consumers. Shop around for a dealership that doesn't nickel and dime their customers. More
by Ron
September 14, 2024
The salesman I worked with was very nice, knowledgeable, and professional. There were also many new and used Audis to choose from on the lot. and professional. There were also many new and used Audis to choose from on the lot. More
by LEHN.SHEPHERD
Employees Worked With
September 13, 2024
Fantastic service. Great atmosphere. Easy process and easy to contact. Would recommend highly. Thank you. Great atmosphere. Easy process and easy to contact. Would recommend highly. Thank you. More
by MHALL17
Employees Worked With
September 13, 2024
For my first day it was ok they didn’t acknowledge me when I first pulled in at all the rep I had was very nice and when I returned to get the car it was much better everything went good when I first pulled in at all the rep I had was very nice and when I returned to get the car it was much better everything went good More
by MZWANDA45
Employees Worked With
Tim Machonga
