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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.7
5,533 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,533 reviews

October 02, 2024

When it comes to professionalism and knowledge, Carlo is your guy. Ask for him when you stop in! Thank you Carlo for your assistance today! More

by Ozzy S.
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review, Ozzy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2024

Very friendly service staff and great efficient customer service experience overall. Best Audi dealership in the Midwest area! More

by OLIVER.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Oct 01, 2024 -

Audi Hoffman Estates responded

Oliver, Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

October 01, 2024

I love working with Garet who is always very proactive with my needs and Michaela in the service department who is a delight. More

by BRIAN@BRIANJCOHANLAWOFFICES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garet, Michaela
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Oct 01, 2024 -

Audi Hoffman Estates responded

Brian, Thank you so much for your kind words for Garet and Michaela, and for taking the time to leave us this wonderful feedback!

October 01, 2024

I was not happy due to incomplete information, lack of accountability and customer service by the manager. I escalated my issue with the service manager and his response was rude and not ready to take acc More

by Bbhaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager and Makeyla
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October 01, 2024

They were able to fix the problem with my car and i was very satisfied. More

by chloekarwowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Anthony
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Oct 02, 2024 -

Audi Hoffman Estates responded

Thank you so much, Chloe, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

October 01, 2024

Excellent service. I've been servicing my car only here for 7 years. But... Guys, you have the worst coffee. The BMW dealer has it 100 times better. And with your car p More

by DARKBOX666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2024

Carlo was very knowledgeable and helpful when we purchased are first audi Q3. Answered all our questions on the car More

by Sharon3623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that Carlo could assist you and that you had such a positive experience. Congratulations on your new Audi Q3!

September 29, 2024

Audi dealership was very helpful with my service needs. They accommodated me with a loaner car and kept me informed about my car’s status by text. More

by MATECKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 29, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your service experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

September 29, 2024

The dealership was very clean and staff was great. Adam, my sales person, was extremely helpful and knowledgeable. Most of all he was patient with me as I asked lots of questions. More

by DBLONDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 29, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam and our team met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2024

The dealer is the best as everything, amazing people and amazing service. Would recommend to anyone looking into getting in to a audi. More

by TOMMYMK71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie finance guy
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Sep 29, 2024 -

Audi Hoffman Estates responded

Tommy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

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