Audi Exchange Kirkwood

Excellent servuce. Able to bring it in on a Saturday. Provided a loaner and got my car back the same day. Able to bring it in on a Saturday. Provided a loaner and got my car back the same day. More

I made an appointment to test drive a specific vehicle on a Friday morning. The afternoon before, I got a reminder of our appointment and I re-confirmed, stating I would be there at 11:15. Upon arrival, I wa a Friday morning. The afternoon before, I got a reminder of our appointment and I re-confirmed, stating I would be there at 11:15. Upon arrival, I was switched from the person I had corresponded with another fellow who told me the car was not at the dealership and would not be back until "next week." Apparently, while I was in another appointment, an email we sent about an hour before the appointment, advising the vehicle was not there, Then I was offered a test drive of another, older and more expensive Audi. Needless to say, I won't be buying a car from this dealer. More

Neil and Jasmin are the best financing a five minute amazing. Brandy did a phenomenal job. amazing. Brandy did a phenomenal job. More

Jasmin was the best had a Great experience working with him the best of the best him the best of the best More

Easy to work with. Knowledgeable. Both the sales person. And manager were very helpful. Great people Knowledgeable. Both the sales person. And manager were very helpful. Great people More

Jasmin was amazing with the whole sale from the moment I walked in to the final signature man was professional walked in to the final signature man was professional More

I just purchased my first Audi and am so thrilled with the experience and the car! Jasmin Trifunovic did a great job communicating and arranging everything for me from the test drive to the final purch the experience and the car! Jasmin Trifunovic did a great job communicating and arranging everything for me from the test drive to the final purchase documents with Brandy. He even pulled a car from the showroom for me to drive, because I liked the color of it (and ended up buying it). 😎 The managers are personable and friendly. I highly recommend Audi Exchange Kirkwood. More

Jasmin and the group at the Audi Exchange of Kirkwood was extremely helpful and lovely to work with when buying our car! extremely helpful and lovely to work with when buying our car! More

This facility is a sham. The service department refused to schedule me citing a 4 week wait although I had a check engine light on. When I asked for other dealerships they t The service department refused to schedule me citing a 4 week wait although I had a check engine light on. When I asked for other dealerships they told me to, “Google it” and hung up on me. I called back and made them give me the information. From the sales sheister to the receptionist to the so called service department - awful and disrespectful. I called management and no return call bc they don’t care. Meanwhile, Audi Creve Couer got me in within the week. Had if addressed within an hour and comped the cost for the hassle and disrespect bc I am a valued customer. DO NOT trust Audi Kirkwood with your time, money or car services. The turnover in management should’ve been my first red flag. More

Easy no pressure atmosphere. Jasmin was an absolute pleasure to deal with. He found exactly what we were looking for and sealed the deal. We could not be happier. Jasmin was an absolute pleasure to deal with. He found exactly what we were looking for and sealed the deal. We could not be happier. More