Neil Westfall

This was hands down the best car buying experience we’ve had in 30 years of car buying. Ryan was extremely helpful and respectful and the entire team was great to work with! had in 30 years of car buying. Ryan was extremely helpful and respectful and the entire team was great to work with! More

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We have purchased two new Audi vehicles with Ryan Bayer at Audi Exchange in Kirkwood in less than two years and have truly enjoyed our buying experiences. Ryan is extremely knowledgeable, friendly and goes at Audi Exchange in Kirkwood in less than two years and have truly enjoyed our buying experiences. Ryan is extremely knowledgeable, friendly and goes above and beyond to give exceptional customer service before, during and after the buying process. We feel like we have a personal concierge and friend at Audi and we know if we need anything he will make every effort to make it happen. We definitely love our A5 and Q7 and highly recommend this dealership and Ryan Bayer. More

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Purchasing a car has never been easier. My salesperson, Ryan is a self-confessed Audi geek. He knows everything I needed to make an informed decision…and more. My salesperson, Ryan is a self-confessed Audi geek. He knows everything I needed to make an informed decision…and more. More

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Easily the best Audi service team I’ve ever worked with. Hospitable, prompt, and comprehensive. Plus their building is amazingly nice and well kept! Hospitable, prompt, and comprehensive. Plus their building is amazingly nice and well kept! More

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Great experience at Kirkwood Audi with my purchase of a new Audi 2 weeks ago. The new show room is beautiful and well stocked with new and preowned Audis. Reconnected with salesperson Jasmin, who provided new Audi 2 weeks ago. The new show room is beautiful and well stocked with new and preowned Audis. Reconnected with salesperson Jasmin, who provided his usual friendly and personal, yet professional service in helping me select a new Audi. And so refreshing to avoid the “haggling” about purchase price since Jasmin and his sales support team had a purchase offer that was more than fair (I had done plenty of research). When my new Audi arrived, within only a few days of my purchase, Stan did a stellar job of explaining the equipment, features, and amenities of my new car. I bought the Q4 e-tron, my first electric car purchase, so I had lots to learn and get used to. And since purchase, Jasmin and Stan have provided responsive follow up with all questions that I had after my purchase. I would highly recommend Kirkwood Audi for any new or preowned Audi purchase. More

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Unfortunately I have nothing good to say about this dealership nor its management team. I purchased a RS7 and was told it was a new car when in fact it was preowned and previously titled. When I attemp dealership nor its management team. I purchased a RS7 and was told it was a new car when in fact it was preowned and previously titled. When I attempted to speak to management about the situation and being charged more than i should have i was ignored. Avoid this dealership. More

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Matt and the Audi Exchange Kirkwood parts & service teams are as solid as they get. I've had several Audi's serviced through them, one being very unique do to custom race modifications, and they have consist are as solid as they get. I've had several Audi's serviced through them, one being very unique do to custom race modifications, and they have consistently gone above and beyond. They are attentive, knowledgeable, professional and fun. I highly recommend Audi Exchange Kirkwood for service (sales too - that team also rocks!). More

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Good inventory selection. Outstanding sales support - no question or issue unwelcome or unresolved. The sales and service areas are upbeat and everyone seems to work in sync Outstanding sales support - no question or issue unwelcome or unresolved. The sales and service areas are upbeat and everyone seems to work in sync. More

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