Audi Brooklyn

First time buyer experience Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was Richie Bauso extremely helpful with everything accommod Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was Richie Bauso extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car! More

Stranded. 2 Flat Tires. I hit a pothole on a Brooklyn Street after the last NY snow and got 2 blowouts, front and rear tires on the drivers side. I was able to pull into a l I hit a pothole on a Brooklyn Street after the last NY snow and got 2 blowouts, front and rear tires on the drivers side. I was able to pull into a legal parking spot. My car does not have a spare, and even if it did it wouldn't help. I contacted roadside assistance and waited on hold for 1 hour. Finally I contacted Audi Brooklyn service department and explained my situation. The service manager set up a pickup and drop-off situation for me. The next morning at 9am 2 technicians came and changed the 2 flats with 2 spares they brought with them and took my car into service. They even reminded me that I had Audi Tire Hazard insurance, so the whole thing cost me nothing out of pocket. 2 new tires. Pickup and Drop-off. $0. Wow! Thank You! More

Bianca Rocks!! I went to, Audi Brooklyn, to purchase my vehicle. My sales person, Bianca, was absolutely amazing and understanding. She explained everything to me in I went to, Audi Brooklyn, to purchase my vehicle. My sales person, Bianca, was absolutely amazing and understanding. She explained everything to me in FULL details. I made my purchase and now, I’m one happy Driver!!! Thank you, Bianca! You rock! More

Car key! I purchased my q7 a few weeks ago and loved my car. I came back in yesterday to pick up my second key. My sales person was off but left the key with W I purchased my q7 a few weeks ago and loved my car. I came back in yesterday to pick up my second key. My sales person was off but left the key with Will the floor tech. I had a few things that confused me but Will cleared them up for me. He even arranged to have the car wash guys was the car because the day I picked up my car it was raining. Will I truly appreciate your help. More

Great experience I purchased a car unseen with Monae, I was very un easy about getting a car so far that I never seen before however she made the experience so easy, I purchased a car unseen with Monae, I was very un easy about getting a car so far that I never seen before however she made the experience so easy, we texted she face time me showing the car she answered every question and every call i became extremely confident with the process if Monae was closer I would for sure recommend her to friends and family keep up the good work Monae , Audi Brooklyn you guys have a great team More

No pressure. Just Service I purchased my car way back when the dealership was on coney island avenue. I figured why not take the leap and get a new car. I was a little hesitant I purchased my car way back when the dealership was on coney island avenue. I figured why not take the leap and get a new car. I was a little hesitant because I'm not to good when it comes to new technology. I usually get frustrated and keep to my old ways. I went down there and told them I was just looking but I had some questions. Didn't want to deal with a sales person because I'm not quite ready yet . The front desk attendant introduced me to Will. He is some sort of Audi genius. He broke down the features I would need and didn't feel any pressure. Super easy to talk to. Will spoke to me as if I were his friend. I'll be back November for an A4 or ALLROAD. Thanks Will!!! More

My roof racks!!! I recently visited Audi Brooklyn to purchase my roof rack for my Audi Q5. When I got there they forwarded me to Will. He's a customer service rep but I recently visited Audi Brooklyn to purchase my roof rack for my Audi Q5. When I got there they forwarded me to Will. He's a customer service rep but not a sales person. It was refreshing to see that they had someone there whom was dedicated answering questions and sharing knowledge. He not only installed them for me but let me help so that I can do it on my own. Super easy. Will your the best and I will look into all weather mats you suggested. More

Technology I purchased my car about 6 months ago from Audi Brooklyn. Sadly my sales person no longer works there. I needed to go over my google maps in my new I purchased my car about 6 months ago from Audi Brooklyn. Sadly my sales person no longer works there. I needed to go over my google maps in my new A5. I ended up speaking with Will. Will is the Technology coordinator and can help you with anything in relation to the car. He went through what was wrong and what needed to be done to correct it. He gave me a few helpful tips on the car. It's really nice to know that there is someone there dedicated to answering customers questions. No pressure just service. Thanks William. More