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Auction Direct USA
Victor, NY
1,592 Reviews
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1,592 Reviews of Auction Direct USA
February 07, 2018
Low pressure, no hassle, great salesperson Christina at Auction Direct was friendly, knowledgeable and no pressure. A wonderful experience buying a car! Donna Goodwin was friendly and efficie Christina at Auction Direct was friendly, knowledgeable and no pressure. A wonderful experience buying a car! Donna Goodwin was friendly and efficient in getting our paperwork ready so we had a very short turn around in getting our vehicle for our son to drive to work. More
by Philly B
Employees Worked With
Donna Goodwin, Christina Merritt
February 07, 2018
christine Had a great experience buying a car for my daughter! Christine was great ! I can’t wait until my lease is up in my car - I’m going to See Christine!!t Had a great experience buying a car for my daughter! Christine was great ! I can’t wait until my lease is up in my car - I’m going to See Christine!!thanks for yours help More
by Boogs
Employees Worked With
Christina Merritt
February 07, 2018
Excellent Service We just moved to Rochester and was in a market for a car but undecided on what to get. We had to come back to Auction Direct at least 4 times before We just moved to Rochester and was in a market for a car but undecided on what to get. We had to come back to Auction Direct at least 4 times before making a purchase. Christina is very patience and helpful all throughout the process and we could not ask for better service. More
by Victoria
Employees Worked With
Herb Kimball, Christina Merritt
February 05, 2018
Great service, east, fast, convenient Patrick is a stellar job getting me in and out with my new to me used car. It was painless and may I say enjoyfull. I would recommend Him and ADUsa to Patrick is a stellar job getting me in and out with my new to me used car. It was painless and may I say enjoyfull. I would recommend Him and ADUsa to even the closest people to me. More
by Rbarnhart6
Employees Worked With
Patrick Walker
February 05, 2018
Best place to buy a car Pricing was great. James was great to deal with. First time I didn’t feel like I was playing the game at a car dealership. Pricing was great. James was great to deal with. First time I didn’t feel like I was playing the game at a car dealership. More
by Jimbeyers
Employees Worked With
Ken Nowak , James Heath
February 02, 2018
Very good experience! I recently bought my first car from Auction Direct. I will definitely come back, and will recommend this dealer to my friends. My positive experienc I recently bought my first car from Auction Direct. I will definitely come back, and will recommend this dealer to my friends. My positive experience started with my sales person, James - he was knowledgeable, timely in communication and not "pushy" at all. He did a great job. As a dealership, I like the business model, their commitment to (and evidence of) fair and competitive pricing, open dialogue, and good selection of vehicles. All in all a very good experience. More
by SteelersFan57
Employees Worked With
James Heath
January 31, 2018
Love my Suv All of you are so good in helping us with getting our . We love our Suv. We will come back. We like all that you did for us. All of you are so good in helping us with getting our . We love our Suv. We will come back. We like all that you did for us. More
by Sherryl123
Employees Worked With
Paul Cologgi
January 30, 2018
Great people to work with Great salesman great finance manager answered all my questions got me a good deal got me into a God’s bank would buy from them again Great salesman great finance manager answered all my questions got me a good deal got me into a God’s bank would buy from them again More
by Dan1985
Employees Worked With
Ignis Victor
January 30, 2018
Rip Off To The Max KBB (Kelly Blue Book) should be ashamed to even be associated with this place that they call a dealership. I mean most people expect to go to a dealer KBB (Kelly Blue Book) should be ashamed to even be associated with this place that they call a dealership. I mean most people expect to go to a dealership and get ripped off its part of going to a dealership, 99% of people are to lazy and naive to do anything different. So I went into have my car appraised by the dealer for their KBB Instant Value to see what they would offer me. Upon arriving to the dealership they pulled the car into the back prep area and red lined the motor to the floor not once but on two different occasions (not hard to hear it when its a V8 in a enclosed building) which this was completely unnecessary and uncalled for. Then they come in and try putting the VIN in to the system yet another issue. Even though the VIN was provided 24 hours in advance of me arriving. So they disappear with my car and keys for 20 minutes which more than likely they were out joy riding in the car because they are so used to average economy cars and not something with nearly 400HP. So after 20 minutes they come back, they say we ran some numbers and we have a offer for you. The vehicle that was brought to them to appraise was a 2014 Dodge Charger Pursuit Hemi V8 RWD with 109K miles. Keep in mind it was just inspected 2 days prior, and was at a dealership for a full go over at 106K, so its not like they could feed me some line that it needed this and that. I am not joking they offered me $1500 dollars, Yes I typed that correctly $1500 for a 2014 Dodge Charger HEMI V8. They fed me some BS that it was in 6 accidents???? How the heck was it in 6 accidents when the CARFAX and every other single VIN checker shows that it was never in a accident, it has a clean title, nothing. The thing that the VIN check does show is a complete service history of every oil change and maintenance item done on the vehicle something a vast majority of the crap they sell doesn't. So the vehicle was never in a accident they made that up, along with a lot of other bogus crap from the beginning. Considering they have a 2014 Dodge Charger Base with 49K for sale right now for $15206 they are obviously completely ripping people off or they are on drugs. So my advise for Auction Direct is to take a hike and save people the headache of trying to offer $1500 for a 2014 Dodge Charger HEMI with 109K on 1/30/18. I could wrap the car around a tree total it and not claim it on insurance and sell it to a junkyard for more than $1500. More
by Ryan MacNamara
Employees Worked With
Alan Friedman, Herb Kimball, George Deckert
January 29, 2018
Great experience! I had a great experience at Auction Direct USA in Victor, NY. I had a problem with the car, went back in the next day and they fixed it with no questi I had a great experience at Auction Direct USA in Victor, NY. I had a problem with the car, went back in the next day and they fixed it with no questions. Would recommend to anyone. More
by ew0329
Employees Worked With
Jerod Cassidy
