Auburn Chevrolet

Truck has been in the shop for repair since 12 July 22, it’s now the 20 July and still not ready for pickup. Service rep. Said they are short on staff. And no loaners or rentals are not available. This is it’s now the 20 July and still not ready for pickup. Service rep. Said they are short on staff. And no loaners or rentals are not available. This is not Acceptable I am a valued customer and being treated like this so I give them a one star only More

I absolutely could not be happier with the Auburn teams customer device! Highly recommend this dealer. Finally low pressure and great service! I was look for a specific car and they were able to get it customer device! Highly recommend this dealer. Finally low pressure and great service! I was look for a specific car and they were able to get it when no one else could. I came over from Spokane because of the service! Dr. Simonds More

I first of all admit that I’m an idiot! I was so excited when I found a 2015 pearl in color Chevy Tahoe only a little over four hours away from my house that I didn’t think it through well enough. I drove f when I found a 2015 pearl in color Chevy Tahoe only a little over four hours away from my house that I didn’t think it through well enough. I drove from Spokane to Auburn to buy this vehicle. I was promised repeatedly and reassured by Chris that it was a single owner vehicle that had been bought there and serviced there religiously! There was only around 42,000 miles on the vehicle when I bought it. Their asking price was $48,000 which was extremely high But it was what I wanted so I made the drive. I’m a single mother of four children... I never received a copy of the Carfax after repeatedly asking for it after purchasing the vehicle. When I got back to Spokane I took it in to get new tires at Alton‘s thinking I had at least one more season left but I should just go ahead and do it anyways and I was told that my tires were borderline illegal because they were so worn out. I have put about 8000 miles on my car since buying it in April. $1000 I spent on the new tires and now my brakes are shot and completely grinding. $55k out the door plus the time for travel and hotel with four children is what I spent on this vehicle and I am so dissatisfied. I was excited when I saw the vehicle had weather tech but after vacuuming it out on my own after returning to Spokane from purchasing it I realized the weather tech had tore up all the carpet in the Tahoe. None of these things are mentioned to me and I do admit I should have not been so foolish and checked things closer myself but the bottom line is that they were dishonest and I trusted them to be a reputable company!!! I am so angry and frustrated I now have to pay for new brake pads rotors etc. when I should not have needed to put any money into this car especially new tires and now the brakes I am beyond irritated and I want to spread the word that this is not an honest dealership they are all about making money and don’t care if they put your safety at risk do not do business with the Chevrolet lot!!! More

Auburn Chevrolet dealer socks be Aware servise is poor I dropped of my truck in September the idiot's left the truck unlocked I got my sound sistem stolen the manager didn't do anything this place socks I'l dropped of my truck in September the idiot's left the truck unlocked I got my sound sistem stolen the manager didn't do anything this place socks I'll never buy anymore from this dealer again. More

never again suckered in with 55 inch tv. came and looked at a Chev duelly truck. asked the price and payment. never was told the price. they wanted to sell my 4.3 suckered in with 55 inch tv. came and looked at a Chev duelly truck. asked the price and payment. never was told the price. they wanted to sell my 4.3 half ton truck in stead. new . told them I needed a 1 ton truck. then they offered me nothing for my 2013 Chev Cruze. and insulted me about my credit. never in my life have I had something like this happen when buying a car. I am 62 years old and have bought a lot of autos in my life .also I asked for my keys five times so I could leave .your Loan writer is rude and unprofessional. I work for a large truck dealership and we would never treat our customers like this. I would not waste my time writing this but I an mad. I will tell every one I know about Auburn Chevrolet Barry Hammond p s wasted 3 hours of my time More

my experience was very relaxed and enjoyable Cody, my salesman was polite and knowledgeable about my interest in a new Chevrolet Duramax Silverado. I couldn't be happier with the way he went to b Cody, my salesman was polite and knowledgeable about my interest in a new Chevrolet Duramax Silverado. I couldn't be happier with the way he went to bat for me during the negotiations on my trade in and the price of the vehicle. It was a pleasurable experience and would recommend him to anyone for a new or used vehicle. More

Awesome & Painless My sales associate was Cody McElligott. I bout a pre owned Buick Verano which was advertised on the web. Cody was very respectful, helpful and t My sales associate was Cody McElligott. I bout a pre owned Buick Verano which was advertised on the web. Cody was very respectful, helpful and thorough. If you want a salesman who knows what he is doing, is knowledgeable and has high integrity, ask for Cody McElligott. He is not a high pressure salesman. He answered all my questions with ease. His route for the vehicle demo was well thought out and addressed all the issues I was concerned with. I am a retired aerospace engineer and appreciate a salesman like Cody. He is young and eager to make your purchase pleasurable! Because of my excellent credit rating, BECU financed everything including, registration, sales tax and no money down. More

Office manager Kevin is unprofessional and rude After buying a 45,000 car from them. With all the other men that work there being normally nice. I ended up dealing with Kevin the manager. It’s a lon After buying a 45,000 car from them. With all the other men that work there being normally nice. I ended up dealing with Kevin the manager. It’s a long story! But this guy give the whole inter place a bad name. I wish I could have threw this car back at your face and took my money else where but it was to late that.. but what goes around comes around. You can’t treat people like crap and not expect it not to come back to you in one shape or another.... My car was not deatailed when I bought it. It was 2 hours passed closing so I agreed to have it detailed at a later time... Kevin informed me unless it was noted someone it wasn’t happening.! Wish he would have been working the night I originally got the car because I’m sure I wouldn’t have walked away with it and I’d been ok with that!! Worker Brent was wonderful, Todd was okay to!spoke to me like a human bean not like a dog! More

Great experience I bought a 2018 truck from Auburn Chevrolet this past weekend. The salesman, Chris Cox, was very professional and easy to work with. I traveled a b I bought a 2018 truck from Auburn Chevrolet this past weekend. The salesman, Chris Cox, was very professional and easy to work with. I traveled a bit of a distance and told him price I wanted for the truck and what I wanted for my trade in, and they met both with no haggling. The finance person, Nathan, was also very upfront and helpful. Highly recommend this dealership and working with Chris. More

The best around! Seriously the easiest car purchase ever!! I literally went to every car dealership in Auburn, Puyallup and Tacoma (ok, I admit it. I went to Olymp Seriously the easiest car purchase ever!! I literally went to every car dealership in Auburn, Puyallup and Tacoma (ok, I admit it. I went to Olympia too...). But, even after all my I-5 driving, Auburn Chevy had the best price (by far!) and were the easiest to work with, and those two things are really all I was asking for. They let me test drive probably too many cars, and all with no pressure. These guys just made it so easy!! Even the financing was a breeze. Not only was the car the right price but the payment was exactly what I needed! I love my new car and I can’t say enough great things about this dealership and how well everyone there has treated me. I just wish I had saved some time on I-5 and just come here first! (But Olympia is nice...) Thanks so much, Auburn Chevy! I’ll be back!:) More