Arrow Ford Inc.
Abilene, TX
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462 Reviews of Arrow Ford Inc.
Derek helped me out more than any car dealership I had been to. I was stressed out by the time I came across him. He was friendly and got me what I was looking for instantly for the kids and I. I love my been to. I was stressed out by the time I came across him. He was friendly and got me what I was looking for instantly for the kids and I. I love my car. Thanks derek for your hard work. More
Very good honest sales people. Very professional staff.Adam was very straight forward and helpful. Continued to follow up with us to make sure we liked our car. staff.Adam was very straight forward and helpful. Continued to follow up with us to make sure we liked our car. More
The BEST vehicle buying experience in 40 years. These ladies were awesome in getting me a deal I could live with n THE PERFECT 2013 TRUCK for me. Arrow Ford has salespeople who have been there over 10 y ladies were awesome in getting me a deal I could live with n THE PERFECT 2013 TRUCK for me. Arrow Ford has salespeople who have been there over 10 years. THAT alone says a lot about a dealership. I couldn't have asked for more knowledgeable salespeople n they were friendly n funny to boot. I LOVE the Arrow Ford Service department n have used it in the past for non Ford vehicles. The Service department has THE BEST mechanics in town. Arrow Ford is the most customer oriented auto dealership around...Trust me I've been to the OTHERS. More
After seeing a vehicle in an online ad, my husband called the Arrow Ford and was directed to Cynthia. She immediately went to work! She was very knowledgeable. In fact, she was able to persuade my husband the Arrow Ford and was directed to Cynthia. She immediately went to work! She was very knowledgeable. In fact, she was able to persuade my husband (who was rather reluctant about buying another vehicle) to come visit that afternoon. When we arrived, Cynthia greeted us warmly. She already had the vehicle pulled up and ready for a test drive. Her easy-going manner and knowledge convinced us that this was the vehicle for us, but we were somewhat concerned about the value of our trade-in. Cynthia to the rescue! She went back and forth with offers and counteroffers and counter-counteroffers many times. She really worked to help get us the most for our trade-in and payments that we were comfortable with. Even after the purchase of our Expedition, Cynthia continued to check on us to ensure that we were completely satisfied with our vehicle. Overall, we had one of the best experiences ever buying a vehicle. I would highly recommend Cynthia to anyone! More
EXCELLANT HANDLING OF MY PURCHASE FROM OUT OF STATE, TULSA OKLAHOMA PROFESSIONAL JOB THE WAY LISA MADE THE SALE GO SMOOTHLY ALSO THE CAR WAS IN GREAT CONDITION WHEN I PICKED IT UP. IVE BOUGHT A LOT O TULSA OKLAHOMA PROFESSIONAL JOB THE WAY LISA MADE THE SALE GO SMOOTHLY ALSO THE CAR WAS IN GREAT CONDITION WHEN I PICKED IT UP. IVE BOUGHT A LOT OF CARS OVER THE YEARS AND THATS WHY I WANTED TO SAY WELL DONE!! More
We waited nearly 3 hours for the car to be detailed after purchasing the car and when we finally got it back, it looked exactly the same. It had the same bug spots and water spots it had when they took it fo purchasing the car and when we finally got it back, it looked exactly the same. It had the same bug spots and water spots it had when they took it for detailing. During the test drive we advised the salesman there was a ticking sound coming from the engine, Adam, our salesperson, advised us he would get it taken care of.The salesman wrote it on a "We Owe" form (dealership form they use for what they owe the customer) and told us the dealership would take care of it. We got the car back and it is still making the same noise, nothing was fixed. Disappointed in the follow through of the dealership and their quality of work. More
Had an awesome experience at Arrow! Got the car I wanted at a great price! Everyone was super helpful and very down to earth! Will definitely be back for my next car! at a great price! Everyone was super helpful and very down to earth! Will definitely be back for my next car! More
After test driving an Explorer we intended to purchase, we found a large screw embedded in the right rear tire. We had driven over 100 miles to the dealership and were on a tight schedule. Malcom Johnson w we found a large screw embedded in the right rear tire. We had driven over 100 miles to the dealership and were on a tight schedule. Malcom Johnson worked diligently to get a new tire installed and to help us finalize all the paper work. He was very friendly and helpful as was everyone we encountered at Arrow Ford. Great service. More
We had the greatest experience. Adam was honest and more than helpful. He bent over backwards to get us in the car that we wanted. Not only that, he went above and beyond to get the price we needed in order than helpful. He bent over backwards to get us in the car that we wanted. Not only that, he went above and beyond to get the price we needed in order to make the deal happen. I have already told a friend and my folks about him! He is the man to see. Thanks again!! We love our new car! Best service. Only complaint is the length of time it takes of car buying! Lol! We knew that before coming in though....anyhow thanks Adam for your superb customer service! More
I called Adam and told him excatly what I was needing and he worked with me many hours without complait and with a smile on his face and found me what I needed. I love my new Edge!! Thanks Arrow Ford. he worked with me many hours without complait and with a smile on his face and found me what I needed. I love my new Edge!! Thanks Arrow Ford. More