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Arrow Ford Inc.

Abilene, TX

4.1
462 Reviews

4001 S 1st St.

Abilene, TX

79605

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462 Reviews of Arrow Ford Inc.

August 23, 2013

Derek helped me out more than any car dealership I had been to. I was stressed out by the time I came across him. He was friendly and got me what I was looking for instantly for the kids and I. I love my More

by rabbit87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2013 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with Arrow Ford! We are glad to hear that Derek was able to exceed your expectations and provide you with an excellent experience. We are happy to hear you were able to find the vehicle that was perfect for you and your family in a timely manner. Let us know if there is anything we can assist you with in the future. Enjoy your new Ford!

August 20, 2013

Very good honest sales people. Very professional staff.Adam was very straight forward and helpful. Continued to follow up with us to make sure we liked our car. More

by bscattle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
adam keidl, Adam Keidl
Aug 28, 2013 -

Arrow Ford Inc. responded

Thank you for letting us know about your recent visit to Arrow Ford! We are very happy to hear that Adam was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. Let us know if there is anything we can assist you with in the future.

August 13, 2013

The BEST vehicle buying experience in 40 years. These ladies were awesome in getting me a deal I could live with n THE PERFECT 2013 TRUCK for me. Arrow Ford has salespeople who have been there over 10 y More

by BrendaAllen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Baldauf
Aug 15, 2013 -

Arrow Ford Inc. responded

Thank you for such a great review Brenda! Tara and Lisa are glad that they were able to help you find the perfect truck. Our service department is always happy to hear positive feedback. We look forward to seeing you again!

August 12, 2013

After seeing a vehicle in an online ad, my husband called the Arrow Ford and was directed to Cynthia. She immediately went to work! She was very knowledgeable. In fact, she was able to persuade my husband More

by wlpetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2013 -

Arrow Ford Inc. responded

Thank you for your review! Cynthia is happy that she was able to help you and your husband with your purchase. We hope you are enjoying your new Expedition!

August 12, 2013

EXCELLANT HANDLING OF MY PURCHASE FROM OUT OF STATE, TULSA OKLAHOMA PROFESSIONAL JOB THE WAY LISA MADE THE SALE GO SMOOTHLY ALSO THE CAR WAS IN GREAT CONDITION WHEN I PICKED IT UP. IVE BOUGHT A LOT O More

by gregoryleenorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2013 -

Arrow Ford Inc. responded

Thank you so much for taking the time to leave us a review. We're glad that Lisa was able to help you with your purchase. Thank you for traveling from Tulsa to see us. We hope your new vehicle is treating you well.

August 10, 2013

We waited nearly 3 hours for the car to be detailed after purchasing the car and when we finally got it back, it looked exactly the same. It had the same bug spots and water spots it had when they took it fo More

by tgriesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Aug 14, 2013 -

Arrow Ford Inc. responded

Thanks for your review. We apologize for the trouble that you had at the dealership. Adam said that he spoke with you earlier this week to schedule a time after you return from your trip to get your car back into our Service Department to take care of the ticking noise. We will also detail your car again so that it is in perfect condition, as well as fill up your gas tank for the inconvenience we’ve caused. Quality customer service is always our priority and we hope that you will continue to come back to Arrow Ford.

August 06, 2013

Had an awesome experience at Arrow! Got the car I wanted at a great price! Everyone was super helpful and very down to earth! Will definitely be back for my next car! More

by meaganootton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2013 -

Arrow Ford Inc. responded

Thank you for the review! We're glad that you had such a great experience at our dealership. We look forward to seeing you again!

August 03, 2013

After test driving an Explorer we intended to purchase, we found a large screw embedded in the right rear tire. We had driven over 100 miles to the dealership and were on a tight schedule. Malcom Johnson w More

by jwh78738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Johnson
Aug 13, 2013 -

Arrow Ford Inc. responded

Thank you for the positive review! Malcom was happy to be of assistance. Hopefully you're enjoying your new Explorer!

August 01, 2013

We had the greatest experience. Adam was honest and more than helpful. He bent over backwards to get us in the car that we wanted. Not only that, he went above and beyond to get the price we needed in order More

by Simbaliya22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Aug 13, 2013 -

Arrow Ford Inc. responded

Adam is thrilled that he was able to get you in the perfect car. Thank you for passing along the good word to your friends and family. We always try to make the car buying experience as quick and easy as possible, so thank you for understanding that it does take some time. We look forward to seeing you again!

July 26, 2013

I called Adam and told him excatly what I was needing and he worked with me many hours without complait and with a smile on his face and found me what I needed. I love my new Edge!! Thanks Arrow Ford. More

by Halieghsmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Aug 13, 2013 -

Arrow Ford Inc. responded

Thank you for the review! We're glad that Adam was such a great help. Enjoy your Edge!

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