Arrow Ford Inc.

I received a letter in the mail from Kelsey Cook wanting me to stop by and see if she could help get a car. I went by on 6/18/2013 and we looked at a couple of cars. One was a 2011 Toyota Camry and the othe me to stop by and see if she could help get a car. I went by on 6/18/2013 and we looked at a couple of cars. One was a 2011 Toyota Camry and the other was a 2013 Ford Focus. I got the 2013 Ford Focus. The reason for all excellent marks is the excellent customer service that Arrow Ford gives. You can't beat them at what they do. I was in customer service for over 31 years and I know what it takes to make a customer happy and so do they. Kelsey Cook and Van Cleave went above and beyond to make this happen and they made it happen and made this customer very very happy. I will recommend anyone to Arrow Ford. More

Troy got us a great price on a truck, he was very friendly and went out of his way to make sure we got everything we needed. Would recommend to anyone looking for a new/used vehicle. Thanks!! friendly and went out of his way to make sure we got everything we needed. Would recommend to anyone looking for a new/used vehicle. Thanks!! More

A few months ago I told Mr. Keidl exactly what I wanted and needed in my next vehicle, and since then, he has updated me periodically about his search for a vehicle that matched my specifications. Today, I and needed in my next vehicle, and since then, he has updated me periodically about his search for a vehicle that matched my specifications. Today, I closed the deal on my new (to me) car and I couldn't be happier. He was constantly on the lookout for the perfect car, and wasn't pushy because he was more concerned with getting me into the perfect car instead of just getting one off the lot. Excellent salesman, karaoke monster, and a one-in-a-million guy. More

Mike was able to find the perfect truck for me and my family. He went to great lengths to find what we wanted, including bringing a vehicle for me to look at even though I was unable to go up to Arrow at family. He went to great lengths to find what we wanted, including bringing a vehicle for me to look at even though I was unable to go up to Arrow at that time. Great attitude and customer service. More

Derek was friendly and professional and went the extra mile putting gas in my car and floor mates thank you! I have already suggested a friend come and buy a car from Derek Mills! mile putting gas in my car and floor mates thank you! I have already suggested a friend come and buy a car from Derek Mills! More

!!!Update to this post. My computer was acting up and changing states that I did not put. I want to make it clear that my experience was an all 5 STAR experience, just read below and find out why....... changing states that I did not put. I want to make it clear that my experience was an all 5 STAR experience, just read below and find out why....... Why am I giving this reveiw? Lets start by saying that I work long hours and it was difficult trying to find someone that could work with that. I had contacted many other dealers and came across Arrow Fords web page and the assistant pop up came on and I just asked a question. The next day Aaron Cunningham got back with me. I told him what I was looking for and that I was just looking. He made an effort to find something that I would like. We made a deal to meet on a vehicle, but he call me and told me that it would be more than what I wanted to pay. He then went on to give me mulitiple options. I figured since he went out of his way I would give him the chance to show me some things. I was really expecting him to sell me on some new car that I didnt want or get me in something that I could not afford. I was surprised to find out that he only wanted to show me other options in the areas of what I wanted to begin with. I just want to thanks him for all that he did for me, by coming in on days off to accomidate my schedule and staying late to help with this process. How many people would do that, I know that I would have been like "Its my day off, can you come in another time?". I never felt like I was just a sale to him and that I was actually a freind, and that is what happened at the end of this. I didnt find a salesman I found a freind that sales cars. More

Very wonderful with working with my budget and making getting a new car fun and not stressful at all. Also traded my car in and they bought it exactly for what I asked and no less. Thank you Aaron. You'r getting a new car fun and not stressful at all. Also traded my car in and they bought it exactly for what I asked and no less. Thank you Aaron. You're my hero! Xoxo Ashley. More

I am not easy to work with when it comes to buying a vehicle, but I had be best experience Ever! with Mr. Mike Hilliard buying my car. I felt like I had Uncle Mike by my side helping me through the pro vehicle, but I had be best experience Ever! with Mr. Mike Hilliard buying my car. I felt like I had Uncle Mike by my side helping me through the process and decisions making that lead me to the perfect car for me. We discussed how to rebuild my credit and he gave me the tools to do so. Mike did a wonder job at bring me to a state of self realization of what I SHOULD be looking for in buying a car. :) My family watched as I went through the process and they recognized and appreciated all the hard work Mike put into getting me a dependable car that I can afford and that I Love! May God Bless Mike Hilliard and continue to show him Favor. Patricia Oliver More

My sales rep from my previous purchase called and said there was an F-150 in the lot that fit my profile. It was a Super Cab, Clean, and low miles. I stopped by to look. After inspection I bought it. Simp there was an F-150 in the lot that fit my profile. It was a Super Cab, Clean, and low miles. I stopped by to look. After inspection I bought it. Simple and straight forward. It was fun Barkering....I mean Bartering on the Interest rate. My bank took care of me although Doyle put up a mighty fight. More

Derek Mills and Joshua Davis did an outstanding job finding me the exact vehicle I wanted, checking everything on my wish list. Not only did they find me the exact vehicle I wanted, but they also they finding me the exact vehicle I wanted, checking everything on my wish list. Not only did they find me the exact vehicle I wanted, but they also they gave me a fair value for my trade in. This is the the fourth vehicle I have bought from Arrow Ford and my overall experience has always been great. More