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3,750 Reviews of Arrigo CDJR Sawgrass - Service Center
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June 13, 2025
Where do I start I made an appointment for the service department with Mr. Floyd at 8 am due to possible transmission or rear differential issue I dropped off my truck with the expectation that I would ge department with Mr. Floyd at 8 am due to possible transmission or rear differential issue I dropped off my truck with the expectation that I would get a diagnostic after 4 hours I called to get an update nothing was done with my truck I was informed after the fact that my truck would have to stay for 3 to 5 days and that a transmission mechanic had to do the diagnostic I was not informed of this by Mr Floyd when I dropped the truck off I also wasn't offered a loaner or rental since my truck would have to stay I did not leave my truck I asked why my truck wasn't looked at and I was told no transmission mechanic was available I have always brought my trucks to arrigo for years this was a sad day first time service has failed I was not happy. More
by Jesus Rodriguez
Verified CustomerEmployees Worked With
Jayden Floyd
June 12, 2025
We have been with Arrigo Dealership for over 15 years. Anthony Garcia, Alma Medrano and Chris Lowenthal were professional and helpful during the 7 week issue with our car. Thank you. Anthony Garcia, Alma Medrano and Chris Lowenthal were professional and helpful during the 7 week issue with our car. Thank you. More
by JGMOSKOWITZ
Employees Worked With
Other Employees :
Anthony Garcia. Alma Meddrano John
June 12, 2025
Bob, my service advisor is extremely knowledgeable and communicates very well. He keeps me informed throughout the entire duration of the vehicle being in his care. Good communication skills and honesty a communicates very well. He keeps me informed throughout the entire duration of the vehicle being in his care. Good communication skills and honesty are very important characteristics and Bob has proven worthy of both. Should there be anything abnormal or out of the ordinary, Bob reaches out and informs me right away with his professional/expert recommendations which is commendable. Kudos to Bob for always doing the right thing simply because it’s the right thing to do!!! More
by TREVOR.SEYMOUR
Employees Worked With
June 10, 2025
Jaylen helped get my truck back on the road in no time. He also coordinated a trip to the dealership and detailed my truck 10 out of 10 experience would recommend working with him and the service center ag He also coordinated a trip to the dealership and detailed my truck 10 out of 10 experience would recommend working with him and the service center again. More
by ryan.flowers
Employees Worked With
Jaelin
June 10, 2025
La atención , el trato y el servicio fueron excelentes. Antony es una excelente persona. Estoy muy contento con el mantenimiento a mi carro Antony es una excelente persona. Estoy muy contento con el mantenimiento a mi carro More
by ALDOLUISFUENTES63
Employees Worked With
Anthony Garcia
June 09, 2025
Service is usually great. I didn't like the fact that I had to be without a vehicle for 4 days just tonrun a diagnostic. Maybe they should just runn appointments in a differen I didn't like the fact that I had to be without a vehicle for 4 days just tonrun a diagnostic. Maybe they should just runn appointments in a different manner for tech related issues. Tell customers th3 day the vehicle will be inspected and bring it on such day to reduce the waiting time. More
by zitro039
Employees Worked With
Sekou
June 07, 2025
Young Anthony was great at the service station and very hospitable friendly and fine person hospitable friendly and fine person More
by akram.suhood
Employees Worked With
