Arrigo CDJR Sawgrass - Service Center

Mike and Amy in sales are awful. They are slimy and completely made me lose faith in your facility. All they had in mind was trying to make a sale themselves. They didn't care abou They are slimy and completely made me lose faith in your facility. All they had in mind was trying to make a sale themselves. They didn't care about my situation at all. It was the single worst experience that I have ever had in a car dealership. More

Great service! !! I was able to drop my car off on a Saturday and my oil change was done very fast. Great receiving a video showing everything that was done to my ca !! I was able to drop my car off on a Saturday and my oil change was done very fast. Great receiving a video showing everything that was done to my car. More

Ruddy is excellent! He is polite, knowledgeable, kind, and punctual. Ruddy has excellent communication, and I am never left wondering what is going on with my vehicle. I He is polite, knowledgeable, kind, and punctual. Ruddy has excellent communication, and I am never left wondering what is going on with my vehicle. I would recommend him as an advisor. More

When I arrived for my scheduled appointment for an oil change, there was no one who greeted me outside the Service Department. After a few minutes, I went inside to ask for assistance, and was told to sta change, there was no one who greeted me outside the Service Department. After a few minutes, I went inside to ask for assistance, and was told to stand outside by my vehicle, which I did. It was 12:15 in the afternoon and not very busy, but still no one offered to help me. One man eventually came up to me and asked if I had been helped. I said, "No," and he walked away. He did not return. After waiting outside for exactly 15 minutes, I went inside and asked a service advisor for help. At first, he was hesitant, saying the reason he hadn't come out to help me was that he was leaving soon to get a haircut. He did agree to help and set up my service: oil change, tire rotation, and filter change. He asked if I would be waiting and said the service should take an hour and a half. At 2:32, I finally got the call that my vehicle was ready. Two and a half hours from the time I arrived for a scheduled noon appointment. Not awful, but also not great. More

Fast and efficient service, greatly appreciated. Waiting area was clean and great to be able to watch TV while I waited. Waiting area was clean and great to be able to watch TV while I waited. More

I appreciate my experience every time I visit Arrigo. Ashley is very kind, patient and thorough with her explanations of what I need done. Ashley is very kind, patient and thorough with her explanations of what I need done. More

As always Amazing customer service from Ashley. Makes sure my Jeep is taken care of with the best care. My all time favorite advisor. Thank you for all that you always do! Makes sure my Jeep is taken care of with the best care. My all time favorite advisor. Thank you for all that you always do! More

Arrigo CDJR at Sawgrass is the best performance and satisfaction all works done was done professionally and in a timely manner.Would always recommend them. satisfaction all works done was done professionally and in a timely manner.Would always recommend them. More

When situations like mine, where I need a team of good professionals to take care of my car, Arrigo Dealer Jeep Service you can count on them. My car is been in repair and it was transfer to Nick Rivera. professionals to take care of my car, Arrigo Dealer Jeep Service you can count on them. My car is been in repair and it was transfer to Nick Rivera. Then moment I met him he transmit that level of respect and care. It explained what they are doing to finish the repair and I felt positive and hopeful. I can sense the level of honesty. And I love that. Thank you Nick for your meeting and cared for my case. More

Very knowledgeable service representative. Provided videos of damages. I was very impressed. Provided a detail report Provided videos of damages. I was very impressed. Provided a detail report More