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Arnold Chevrolet Buick - Service Center

West Babylon, NY

4.8
286 Reviews

286 Reviews of Arnold Chevrolet Buick - Service Center

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November 03, 2024

Had a 10am appointment for an oil change. Car not taken into bay for 45 minutes. Why make appointments? More

by NillisMrMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait time for your oil change appointment. At Arnold Chevrolet Buick, we strive to provide timely service, and we appreciate your feedback as it helps us improve. Please feel free to reach out to us directly so we can address your concerns further. We hope to serve you better in the future! - The Arnold Chevrolet Buick Team

November 03, 2024

They have the best salesman in the automobile business. His name is Chris Sadusky. I’ve been dealing with him for about 30 yrs and I’m very well satified More

by DONMAC0118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sadusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the guy in the service dept
Nov 05, 2024 -

Arnold Chevrolet Buick responded

Thank you for your kind words! We're thrilled to hear about your long-standing relationship with Chris at Arnold Chevrolet Buick. It’s wonderful to know that his exceptional service has made such a positive impact on your experience over the years. We appreciate your loyalty and look forward to serving you for many more years to come! - The Arnold Chevrolet Buick Team

November 03, 2024

Great service and takes exceptional care of my car. Ensures that everything is properly maintained and ready. More

by EAMPETRALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sadusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear about your great experience with us at Arnold Chevrolet Buick. We take pride in providing exceptional service and maintaining your car to the highest standards. We look forward to assisting you again in the future! - The Arnold Chevrolet Buick Team

November 01, 2024

They are very clean professional, clean and courteous. They know how to take care of there customers! More

by JDISANTO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitchon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Arnold Chevrolet Buick responded

Thank you for your kind words! We appreciate your feedback about the professionalism and cleanliness at Arnold Chevrolet Buick. It’s our goal to take great care of our customers, and we’re glad to hear that you had a positive experience. We look forward to seeing you again soon! - The Arnold Chevrolet Buick Team

October 31, 2024

Always great courteous and very professional. I’ve been going here for close to 20 years More

by WCOLFER221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Locascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear that Rich provided you with such excellent service at Arnold Chevrolet Buick. His dedication to helping our customers is truly appreciated. We look forward to serving you again in the future! - The Arnold Chevrolet Buick Team

October 31, 2024

Very happy with the service writers. Waiting room and bathroom very clean. That’s all folks. More

by PWRBTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Arnold Chevrolet Buick responded

Thank you for your feedback! We're glad to hear that you were happy with our service writers and found our waiting room and bathroom clean. At Arnold Chevrolet Buick, we strive to maintain a tidy environment for our customers. If you need anything else or have further comments, please feel free to reach out. We look forward to seeing you again! - The Arnold Chevrolet Buick Team

October 27, 2024

The service fit my schedule and Both the Oil Change and Tire Rotation was performed exactly as required and On time. More

by WGHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 29, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear that our service met your schedule and that the oil change and tire rotation were performed on time. At Arnold Chevrolet Buick, we strive to provide efficient and reliable service. We look forward to seeing you again for your next maintenance visit! - The Arnold Chevrolet Buick Team

October 27, 2024

Everyone was very nice and helpful! I sat to wait for my car to be finished. The salesman said 1 hour and he kept his word. My car was completed in 1 hour. I had a great experience and More

by DMR2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sadusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Arnold Chevrolet Buick responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Arnold Chevrolet Buick and that our team was able to meet your expectations with timely service. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Safe travels! - The Arnold Chevrolet Buick Team

October 26, 2024

Was never told that my free oil change had expired by 1000 miles. Instead I was told this when I went to pay at the completion of my service. The staff was rude and did nothing to even acknowledge the is More

by alexispisano432
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the communication about the expired oil change. We strive to provide clear and timely information to our customers at Arnold Chevrolet Buick. We encourage you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us. - The Arnold Chevrolet Buick Team

October 26, 2024

My screen freezes every day making the map get stuck and I can't switch to any new apps while this is happening. I told them that I get so frustrated with it I want to put my fist through the screen and be More

by JAMES.J.OTOOLE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Milani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Arnold Chevrolet Buick responded

Thank you for sharing your experience with us, James. We understand how frustrating it can be to deal with a freezing screen, especially when it interrupts your navigation and app usage. At Arnold Chevrolet Buick, we aim to provide a better experience for all our customers. We encourage you to reach out to us directly so we can address your concerns and find a suitable solution. - The Arnold Chevrolet Buick Team

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