Arnold Chevrolet Buick - Service Center

The professionalism that I experienced at Arnold Chevrolet Buick was excellent. From setting up my appointment, to checking in my vehicle and the subsequent repair, I had a first rate experience. Chevrolet Buick was excellent. From setting up my appointment, to checking in my vehicle and the subsequent repair, I had a first rate experience. I will continue to bring my vehicle to Arnold for all future service. More

Went in with an AC problem and needed my inspection. Got a phone call within a few hours of my appointment outlining the problem and an approval from the warranty company for the repair. A part needed Got a phone call within a few hours of my appointment outlining the problem and an approval from the warranty company for the repair. A part needed to be ordered in they said the repair could be completed the following day which was understandable. Unexpectantly, I received another call later that day saying the part was obtained from another dealership and could be picked up the same day. Little things like this are why I have been using them for years and chose to purchase my vehicle here. More

They were very kind and patient at this dealership! And I didn’t have to wait so long for them to address my issue! And I didn’t have to wait so long for them to address my issue! More

Love them! John L. In sales is awesome. Can’t wait to go back and upgrade! John L. In sales is awesome. Can’t wait to go back and upgrade! More

Taken on time for appointment. Waiting room comfortable. Rest rooms extremely clean and accommodating. Good job! Waiting room comfortable. Rest rooms extremely clean and accommodating. Good job! More

Great service, appointment right on time, wait time for the vehicle service to be complete excellent. the vehicle service to be complete excellent. More

Sunday June 2, 2024, my car had a flat tire. I noticed that there was a metal bolt stuck in the tire. I had roadside assistance remove the flat tire and install the spare donut tire. I only use I noticed that there was a metal bolt stuck in the tire. I had roadside assistance remove the flat tire and install the spare donut tire. I only use the Arnold Chevrolet Buick Dealership to buy and service my cars. My current car, the new Buick Envista, is the sixth car I have bought/leased with the excellent assistance of sales manager Bill Tuchler at the Arnold Chevrolet Buick dealership in West Babylon, New York. Their service department is closed on Sundays. I had an email contact address for Mark Cohen, the service department manager. In the email I explained the situation and requested an appointment for the next day, Monday June 4. Mark quickly replied to my email. He was kind and caring and he suggested that I come to the service department early Monday morning. He said his automobile technicians would see if the tire could be repaired. If it could not be repaired, he would get me a new tire. Happily, the expert technician was able to repair the tire and the service was completed in a short time. I then asked salesman Eric to help me understand and better use the infotainment system. Eric was happy to assist me and patiently explained and demonstrated the features of the infotainment system. I am very fortunate to have the caring, expert sales and service people at Arnold Chevrolet Buick dealership to help and advise me. They are The Best! More

The people are great. The service and salespeople are very helpful. I highly recommend them. The service and salespeople are very helpful. I highly recommend them. More