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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.3
844 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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delivery safety fraud selling Nick Gold Goldstein Peter

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Showing 844 reviews

May 14, 2024

Staff in service is awesome. I will only let Maurice work on my car. Nick, service manager. Always goes above and beyond for me! More

by DGRINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick miller ⭐️⭐️⭐️⭐️⭐️
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May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Helpful
May 14, 2024

Service was done in a timely manner and staff were very helpful and friendly. I always bring my car in for service here More

by dmpeq
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
May 14, 2024

All personnel are Top Shelf! We always can count on them to be polite and professional! More

by CHRISPAPA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul + Jennifer, Swrvice
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May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
May 14, 2024

Didn't honor their special 6 month warranty. Had to go to a different dealership and they fixed the problem with no charge. More

by ROEVE2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

Helpful
May 14, 2024

Unresponsive to customer requests to speak with someone regarding financing error. Transfer to voicemail only More

by tscol365
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Backland
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May 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Armory Customer Relations Team

Helpful
May 13, 2024

They communicated well with Everything they were working on to fix our van. However, they worked on our engine and tried to charge us $400 because it is a wheelchair accessible Van!! Weather it is or not wh More

by Jblair482000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
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May 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

Helpful
May 13, 2024

Got a call from Paul in service letting me know they were having a tire sale and brought the Jeep right over. The service here is great and the staff at the service desk treats you right. I own 4 Jeeps now More

by CHRISTOPHERDIMURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sauro Iardella, Paul Cassala
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May 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Christopher: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

Helpful
May 11, 2024

Brian is very astout individual. He listened and stood by his word. In fact, the ease and speed of the process was a so positive we have recommended Brian and Armory Garage as th More

by georgette.rivers4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Dabriko
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May 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Georgette: Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
May 11, 2024

Everyone was professional and trustworthy. I’ve had bad luck with mechanics but the team did an exceptional job. They even found another issue and advised me and fixed it. I truly appreciat More

by georgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul from service he was amazing
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May 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Georgina, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

Helpful
May 07, 2024

Wonderful experience. Serviced the car as requested. Discussed best service options for keeping my car healthy. More

by jcatalano55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

Helpful
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