Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

Albany, NY

4.3
329 Reviews
Call Service Center (518) 704-6897

329 Reviews of Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

Sort by
June 11, 2024

I had an exceptional experience with this car dealership during a very busy Memorial Day weekend. My truck needed urgent repairs, and despite their tight schedule, they fit me in last minute and fixed my tr More

by Iyam
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jun 11, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with Ray and our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

Helpful
June 10, 2024

Very helpful. I stayed on site, and they kept me updated well. They explain service needs very well. More

by KMCGIVNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Jun 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
June 07, 2024

Very professional and courteous. And very dependable they work hard to fix all problems in my vehicles More

by MILLERRAYMOND572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jun 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks, Raymond, for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
June 07, 2024

Very professional and courteous they work hard to make their customers happy and fix the problems with vehicles to make them safe to drive More

by MILLERRAYMOND572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from service department
Report | Print
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much, Raymond, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

Helpful
June 07, 2024

Just great service and will always stop and address my needs and Marlon is a true professional and never lets me down More

by georgepappis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

George, we are very happy to hear that Marlon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

Helpful
June 06, 2024

Almost impossible to reach anyone by phone for any reason. Automated response takes messages but no one acts on them. More

by Jkarol17
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon
Report | Print
Jun 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

Helpful
June 05, 2024

The service team fixed my car in a timely manner and also explained what was wrong More

by vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Report | Print
Jun 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Vicki. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

Helpful
June 04, 2024

The Lady at the Desk at the Service Center couldn't have been kinder or more thorough. More

by JIM610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Jim, It's great to hear that Lisa was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

Helpful
June 04, 2024

I like that the service advisor went the extra mile to help me with my problem. More

by awm1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jun 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Helpful
May 30, 2024

Everything was professional and efficient. Service people were polite and respectful and knowledgeable.. and timely More

by BUQUET797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Helpful
1
2
...
33