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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.2
986 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 986 reviews

June 27, 2024

The employees at Armory Chrysler Jeep Dodge are very professional and friendly. I highly recommend Armory. More

by tarycnottus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

June 27, 2024

Very poor service. It is difficult to reach a person. When you use AI scheduling, your contact is not returned. We were told we needed a $1300 repair which was actual More

by marywitt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service staff
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Jul 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Mary, unfortunately, we believe your visit with us was impacted by the current nationwide software outage. We hope you will understand this is not specific to our location and affects dealerships nationwide. We’d like to extend our apologies for any inconvenience this may have caused you and have included our contact information below in hopes you will be open to allowing us to assist with your {state why they visited, ex, oil service} in the future. Thank you, Armory Customer Relations Team (518) 704-6897

June 24, 2024

Good service and very polite service reps! I was please with the time it took to complete my service issues !!! More

by LORET12180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

June 24, 2024

We’ve been Armory Automotive customers for over 25 years…never had a problem with Service, Parts or Sales departments. Assistant Service Managers Paul Cassala and Marlon Hardie are Outstanding Perfor More

by JAGDRIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala, Marlon Hardie
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Jun 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marlon and Paul met your service expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

June 22, 2024

Volunte dealerships ever dealt with you treated me the best salesman was awesome Matt a great More

by WFBRATCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jun 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

June 18, 2024

People are very nice. They washed my truck when they were done with the service work. More

by wdempf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice lady in service
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Jun 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

June 17, 2024

Marlon was very helpful in resolving my vehicles problem and helped get me back on the road ! More

by muddirtyjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
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Jun 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

June 15, 2024

David Crist just sold me my fourth vehicle, he is a very friendly and professional salesman. More

by MARKD12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

June 15, 2024

Always an excellent buying process at Armory Returning customer of 20 years Jerome Rucker was knowledgeable and very helpful through out the journey More

by ZAFER.ULUKAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

June 14, 2024

Raymond was excellent and service was great. He was professional and took good care of me. More

by Mckeever.irishdance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Jun 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Raymond and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

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