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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.3
844 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 844 reviews

April 27, 2024

The person i dealt with was pleasant and professional. She kept me informed the entire time. More

by CMBELLE28
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Yes
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Service
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

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April 27, 2024

They were great! Service was fast. And they explain everything. Always a pleasant experience. Thanks! More

by TC
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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April 27, 2024

Great job to Marlon in Albany location! He’s always respectful and easy to communicate with. More

by cevers1021
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marlon
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Marlon delivered such a great experience! Best Regards, Armory Customer Relations Team

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April 26, 2024

Efficient, clean and effective at receiving and handling the work that needed to be done for the first service of our vehicle that was bought new 6 months ago. More

by mrparisian
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Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica - Service
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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April 26, 2024

My experience at Armory was fantastic. Diego, Ed, and Erica were a pleasure to do business with. More

by RUISEYRUE
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Recommend Dealer
Yes
Employees Worked With
Diego
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear that Diego and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Armory Customer Relations Team

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April 26, 2024

Thanks nice job. Comfortable waiting room. Plenty of snacks. Coffee smells great but could be better. More

by jellman1
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Recommend Dealer
Yes
Employees Worked With
Erica
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

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April 26, 2024

Greatest people , friendly staff and highly recommended to have your car worked on by the guys in the shop More

by MERLINE2012
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

Helpful
April 26, 2024

Carolyn Hendrickson was and is very knowledgeable, caring,courteous, and accommodating! I appreciate her giving me her time. Thank you Carolyn More

by LPTOOTHPICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry can’t remember her name that helped in the transaction. Sorry
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Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that Carolyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

Helpful
April 26, 2024

Very focused on taking care of the customers like me that have been going there for over40 years. More

by mseveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

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April 26, 2024

Nice Pleasant Spent Time explaining what exactly the service that needed to be done was . More

by lindae.dohn
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Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

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