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Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
1,096 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 1,096 reviews
November 12, 2024
The service team was great and very helpful, although the same issue was not fixed. It has been in and out of the shop since June and the suspension is still busted. I have been waiting almost 2 months for a same issue was not fixed. It has been in and out of the shop since June and the suspension is still busted. I have been waiting almost 2 months for an opening to bring it back More
by Njdaddi42
Verified CustomerEmployees Worked With
Marlon
November 12, 2024
Excellent service. In and out very quick. WI-FI worked well. Clean area for seating. Arrived early and was greeted quickly. In and out very quick. WI-FI worked well. Clean area for seating. Arrived early and was greeted quickly. More
by ERICS
November 12, 2024
I had an appointment and my truck sat there for nearly a month before they had even looked at it. It was nearly impossible to get in contact with anybody in the service department let alone my service write month before they had even looked at it. It was nearly impossible to get in contact with anybody in the service department let alone my service writer who had always “called in” that day. I almost believe the man didn’t exist.I had an exhaust leak after they had replaced the turbocharger just a few months before. They wanted to charge over $800 to replace a clamp and a gasket on the turbo. That they had already had off. I also had a complaint about a clunking noise in the driveline. They claimed they couldn’t find the clunk “due to all of the aftermarket parts on the truck” the truck has a leveling kit and air suspension in the rear. That’s the extent of the “aftermarket parts” Then they billed me over $430 to tell me those two things. I won’t be back. Lol More
by TYSALONICH91
Employees Worked With
Tony
November 11, 2024
Very pleased with our purchase. Our salesman Jerome Rucker was extremely helpful in getting us the vehicle we most wanted at a great price! This is our 2nd vehicle purchase with thi Our salesman Jerome Rucker was extremely helpful in getting us the vehicle we most wanted at a great price! This is our 2nd vehicle purchase with this dealership. And look forward to doing business with them in the future! More
by JC1LG2
November 11, 2024
My vehicle was the first appt of the day. But was not even looked at until late afternoon. I get out of work at 4:30 and had to wait 1 1/2 hours for my truck. I had first appt for this reason But was not even looked at until late afternoon. I get out of work at 4:30 and had to wait 1 1/2 hours for my truck. I had first appt for this reason. More
by Dbarcher
Employees Worked With
November 11, 2024
Never returned calls. Didn’t have me on the schedule for the time given to me in person. Didn’t have the parts. Didn’t have me on the schedule for the time given to me in person. Didn’t have the parts. More
by SEVNROSES
Employees Worked With
November 10, 2024
Service managers, since I bought my Jeep and have been bringing there for service, have been excellent with one exception, but even then the end result was satisfactory. I have owned the Jeep since 2020 a bringing there for service, have been excellent with one exception, but even then the end result was satisfactory. I have owned the Jeep since 2020 and I continue to bring it to Armory even though there are likely more affordable options for services. I expect to continue to. More
by SHERMTANKER
November 10, 2024
Billy was great to work with. This is my first Hybrid Jeep, and Billy explained everything to me in great detail. This is my 2nd Jeep through Armory and Billy has been my sales r This is my first Hybrid Jeep, and Billy explained everything to me in great detail. This is my 2nd Jeep through Armory and Billy has been my sales rep for both vehicles. He’s very helpful, knowledgeable, and has responded quickly to my follow-up questions. I would highly recommend Billy, and Armory Jeep. More
by JFILKIN4
Employees Worked With
Marlon Hardin and Erica Bridges
