Arlington Nissan

i have been coming to this dealership for over 5 years, people are friendly and willing to help. no BS. and tell you what you need to hear about your car. will always recommend to anyone looking for a car people are friendly and willing to help. no BS. and tell you what you need to hear about your car. will always recommend to anyone looking for a car or needs to service it. More

Very friendly staff, with a nice atmosphere. They explained what services my car needed and showed me the cost of everything. Average wait time but has a tv and WiFi along with food. explained what services my car needed and showed me the cost of everything. Average wait time but has a tv and WiFi along with food. More

Cost estimate given 2 hours later than promised. Zo waited 3 hours for that. Exit estimate times 30 to 45 minutes later than promised.. Since work not completed on first day had to come back. Getting waited 3 hours for that. Exit estimate times 30 to 45 minutes later than promised.. Since work not completed on first day had to come back. Getting my car back after payment on first day took 20 minutes and I had to have porter find it. He found it running. Second day it took almost 45 minutes to get my car after I had paid. There is serious disorganization with the lack of communication evidenced by the very late estimate and then major difficulty in getting the car returned after payment. This is my 3rd Sentra and I have never had such poor service More

Honestly, I was worried about going to a dealership. Initially when I was planning on getting a car, I was considering going through Enterprise or Carmax because I didn’t want the cliché car salesman fe Initially when I was planning on getting a car, I was considering going through Enterprise or Carmax because I didn’t want the cliché car salesman feel. I knew it’d be a long process anyways but I wanted as painless of an experience as humanly possible. I turned my head back towards the dealership because of the great deals they were having. I still brought my older, more experienced, sister with me to help me through any tough decisions I may not have foreseen. I’m not a typical car guy but I am very analytical. Alexei broke everything down nicely for us, his enthusiasm and honesty with us were transparent, and along with some other nice people at Nissan, it did turn out to be as painless as the long process could have been. I’m certain that Alexei got me the best deal he could have. I’m glad he got the sale because I would not have wanted that sale going to anyone else due to the type of salesman, and more importantly the type of person, he is. I’d be glad to shop there in the future as well as recommend anyone else go there due to how my experience was. More

Very customer friendly staff and my car was ready within the time frame they suggested. They didn't vacuum my interior but with covid19 1 I understand the time frame they suggested. They didn't vacuum my interior but with covid19 1 I understand More

Great dealer, that"s honest and works with you! they are Great dealer, that"s honest and works with you! they are very helpful bruce and kyle. we got a nice deal from them. All are knowledgeable staff. Great dealer, that"s honest and works with you! they are very helpful bruce and kyle. we got a nice deal from them. All are knowledgeable staff. More

I’m so happy that this dealership that i chose. Specially when I met Craig Feom the sales dept. even though he’s new. But he really knows the need of people when they need you. when I met Craig Feom the sales dept. even though he’s new. But he really knows the need of people when they need you. More

From the moment I talked with Kale through working with Nick to getting my tags on the car everyone was helpful polite and knowledgeable. Don helped throughout my morning, he was respectful and prompt get Nick to getting my tags on the car everyone was helpful polite and knowledgeable. Don helped throughout my morning, he was respectful and prompt getting me taken care of in a timely manner. I flew in from Cincinnati, and would do it again! More

My experience with Bruce and Iryna was great. They were extremely helpful during the upgrade to my new car and took great care of me . extremely helpful during the upgrade to my new car and took great care of me . More

Had a two issues this time. 1.When I tried calling into the service department I was cut off once and then sent to voice mail two other times, before actually talking to someone.2.Antim told me he would ca the service department I was cut off once and then sent to voice mail two other times, before actually talking to someone.2.Antim told me he would call me when the car was done.I told him that wasn't necessary because I wasn't able to pick the car up earlier than 5:30.He insisted on calling. Did he call?No he did not. More