Arlington Nissan

Bad experience I was lied to and ignored after I did an online out of state purchase . online out of state purchase . More

They do not honor their online pricing. Negotiated the deal online for a 2022 Pathfinder (used) for $42,000 out the door. When I got to the dealer to do the paperwork, they added over $5, Negotiated the deal online for a 2022 Pathfinder (used) for $42,000 out the door. When I got to the dealer to do the paperwork, they added over $5,000 in dealer prep and body coat. I walk out right! Nothing but mark up scam artists. More

Eli helped my wife and son buy a car. At first we were grateful for his non-pressure approach, but then the deal became rushed. Turns out after we signed the deal, it was disclosed to us At first we were grateful for his non-pressure approach, but then the deal became rushed. Turns out after we signed the deal, it was disclosed to us there was only one key fob and “there was nothing they could do”. We had to take it to a Jeep dealership to have one made for a ridiculous price.It was also hard to find one that had fob in stock and it was far away! THAT dealer very generously offered info that there was something wrong with the front sway bar and to have it checked out. We brought it to our trusted mechanic who said the front sway bar was broken, needed an alignment AND the front brakes were shot. Both dealership and mechanic said Eli/Arlington Nissan should have caught these issues easily and either disclosed to us for discount or fixed before purchase. These were not hard things to discover. After having the car for only 48 hours, between these fixes and key fob, we were now at $1500!! Not to mention the time off work it took to do all of this. Within 2 days of buying a car!!!! Contacted Eli who talked to his manager…gave them all our receipts and asked them to help us out. Response was “you didn’t bring it to us to fix so we can’t help you.” Tried to explain we now had trust issues with them (why not have fixed it to begin with?!?), they basically didn’t care one bit. They were just happy they got our money and tricked us into buying a broken car. VERY disappointed in Arlington Nissan. We have always had good experiences with Rohrman Group dealerships, but this deal was shady and we will hesitate to go to them again. BUYER BEWARE!!! More

Best experience good service communication Service advisor and service manager take time to explain my options for mi service needs. THANKS MIKE L. advisor and service manager take time to explain my options for mi service needs. THANKS MIKE L. More

Everything was good unfortunately I didn’t have the money to perform all the changes my car needed to perform all the changes my car needed More

Everyone there is super professional and helpful. I'm always impressed with the ease of making appointments and getting in to the shop in a timely manner. When I arrive, Vince and Yanni always remem I'm always impressed with the ease of making appointments and getting in to the shop in a timely manner. When I arrive, Vince and Yanni always remembers me and are super nice! More

John Napientek provided timely updates and offered aolutions throughout the process of repairs under warranty of my new vehicle. aolutions throughout the process of repairs under warranty of my new vehicle. More

Awesome and excellent service! The agent is great, we love Nissan, thank you very much Brian The agent is great, we love Nissan, thank you very much Brian More

Great service, fast, extremely helpful in a professional and efficient manner awesome management and employees who want to work and efficient manner awesome management and employees who want to work More

I’ve been going to Arlington Nissan since 2009 ,a couple of employees have come and gone but nevertheless the professionalism and friendly service still remains. The service department has always helped wi of employees have come and gone but nevertheless the professionalism and friendly service still remains. The service department has always helped with all my vehicles through out the years . All in all great dealership to do business with . More