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Arlington Nissan

Arlington Heights, IL

4.3
1,215 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,215 Reviews of Arlington Nissan

March 06, 2023

My service is always excellent when I come in, thanks to Vince, who always makes sure I'm taking care of. More

by NINAWY.85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Mar 07, 2023 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Nissan, we look forward to having you as a valued customer for many years to come!

March 04, 2023

The service is exceptional, very kind, great team, and they always go above and beyond for their customers. More

by Dani.orozco27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Napientek, Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond
Mar 05, 2023 -

Arlington Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

March 03, 2023

The service team is outstanding! Getting a video that shows you what the root cause of the problem goes a long way! More

by Cars123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Vincent Sereyka
Mar 05, 2023 -

Arlington Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2023

The guys in the service department are awesome. The patient and I was going to help with a smile. More

by joegonz4581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond
Feb 27, 2023 -

Arlington Nissan responded

Thank you for choosing Arlington Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 22, 2023

Hi, Christian was my salesperson and he did a great job! Thanks you Arlington Nissan More

by STEVE1839
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 24, 2023 -

Arlington Nissan responded

Thank you, Steve! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

February 20, 2023

I was surprised by how stress free and painless the buying process was. Skylar exceeded my expectations by being so kniwledgable, easy-going, and transparent. I couldn't be happier with my new Pathfind More

by Matt R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Allen, Bobby Clifford, Erick Aguirre
Feb 21, 2023 -

Arlington Nissan responded

Thank you, Matt! It's great to hear that Skylar and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

February 18, 2023

Unprofessional, rude, disrespectful, I would NEVER do business with this dealership or this sales rep. PATHETIC!! I was lied to about the vehicle I bought and refused any sort of follow up call by a mana More

by JLG14392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lisa Khaya
Feb 23, 2023 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 18, 2023

Excellent. Haven’t stopped coming to this dealership since coming here 10 years ago. Planning on always coming back. More

by J.DEWAR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Adame, Armand Wothe, Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond
Feb 19, 2023 -

Arlington Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

February 15, 2023

I bought my car in March of last year. Literally a month after I bought the car I had to bring it in for $4000 worth of work. Last month I brought it in due to the fact that the car had a More

by JENNIFERH8620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Librizzi, Benson Bansil, Vincent Sereyka
Feb 19, 2023 -

Arlington Nissan responded

Thank you for this feedback, Jennifer. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 15, 2023

Bad experience I was lied to and ignored after I did an online out of state purchase . More

by BASIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vanessa Adame, Mitch Horwitz
Feb 19, 2023 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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