Arlington Nissan
Arlington Heights, IL
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1,215 Reviews of Arlington Nissan
I was surprised by how stress free and painless the buying process was. Skylar exceeded my expectations by being so kniwledgable, easy-going, and transparent. I couldn't be happier with my new Pathfind buying process was. Skylar exceeded my expectations by being so kniwledgable, easy-going, and transparent. I couldn't be happier with my new Pathfinder and will be back in a couple weeks to upgrade my wife's car! Thanks a ton Skylar and team! More
Unprofessional, rude, disrespectful, I would NEVER do business with this dealership or this sales rep. PATHETIC!! I was lied to about the vehicle I bought and refused any sort of follow up call by a mana business with this dealership or this sales rep. PATHETIC!! I was lied to about the vehicle I bought and refused any sort of follow up call by a manager to remedy the lack of accountability by their poor sales person. They KNEW the car I was purchasing had damage and KNEW it was damaged the day I picked it up and did EVERYTHING they could to turn a blind eye and hide the damage and upon discovery Lisa did ANYTHING she could to not contact me back and leave me high and dry with a broken vehicle. Arlington Nissan is hands down the WORST dealership in the country to do business with and Lisa is the last sales rep you ever want to work with! More
Excellent. Haven’t stopped coming to this dealership since coming here 10 years ago. Planning on always coming back. Haven’t stopped coming to this dealership since coming here 10 years ago. Planning on always coming back. More
I bought my car in March of last year. Literally a month after I bought the car I had to bring it in for $4000 worth of work. Last month I brought it in due to the fact that the car had a Literally a month after I bought the car I had to bring it in for $4000 worth of work. Last month I brought it in due to the fact that the car had a leak and built up sludge from the cold weather my car was there for a Month. I had to pay $447 out of pocket and the warranty paid another $3600 for all the repairs. The next day after I took it home my car would not start and it was making a load noise as I was driving. They did give me a rental bc I was so stressed out about no having a car once again. The following day Mike who I beleive in the manager called me. Stating the problem was a "chevy problem" due it being an electrical issue. When I said my car never had these problems before and expressed my frustration his response was "You drove it of the lot didn't you?" and then said " It's not our problem it is a chevy problem, bring back the rental immediately and bring it to Chevy" and then hung up on me. He called me about 10mins later and said he was going to have someone come out and look at the car the following day and to keep the rental. But never apologized for how he spoke to me. I then received a call asking if I had remote start...I don't. They told me that they found a remote start and took it out to see if that was the problem. They did not take out a remote start they took out the LoJack which cost extra on my loan. Mike called and said that it had something to do with the computer and that if it acts up again I'd have to take it in to Chevy. Literally minutes after driving off the lot all sorts of lights are going off about my brakes and all wheel drive. My car also was once again not starting and when it did start it was after attempting to start it several times. I took it in to Chevy and gave them the receipts. After reading through them and looking at the car, they found that almost nothing was repaid. There was parts that weren't reconnected. The car wasn't starting bc a wire was hanging and was never reconnected. After they looked at the car it was another $3600 of repairs. When chevy contacted the warranty they said that they had already spent over $8000 in repairs for the car and that if I wanted it repaired I had to pay $519.77 out of the $3600 and that my warranty would end early due to them giving up so much money for repairs. This has been an incredibly stress few month between not having a car and spending money I don't have and on top of that my car also doesn't have a feature that cost extra on the car. This was absolutely not a good experience. More